Cant Send Multi Media Messages On Samsung E900 With Virgin Sim

stressedoutmum

I had a Samsung E900 which was locked to O2. I had it unlocked to Virgin as I am PAYG and now get 300 texts and 300 minutes for £10 per month. When I used O2 I had no problems getting/receiving picture messages. Now that I am with Virgin I am having problems. I called today and they sent me the configuration messages. Although I cant understand this as I had no problems with O2. I can now receive picture message (photos) but not send them. I called Virgain again today and they went through all my settings with me on my handset and decided its the phone thats the problem and that they have sent all the configuration messages I need. I just keep getting the message Unable to send multi media messages. Can anyone explain please. thanks.

philnicandamy

I had a similar prob with an old nokia.....the only way I found was to send a multimedia message from your handset to your number..that cured the prob for me

stressedoutmum

Tried that. Virgin customer service asked me to do that but it still won't send. I cant understand why I can receive them but not send them

vietpup

Follow the instructions on the Virgin Mobile website:

http://www.virginmobile.com/vm/setup3gAndGprs.do?contentId=setting.up.3g.gprs.howdoi.sm101

This will allow you to get the correct settings in order to you Picture Messaging and Mobile Internet.