Outlook Express via BT Broadband

eamonn321

Since changing from BT dial up to BT Broadband, I've not been able to use OE as an email system. I'm sure there must be a way but I haven't worked it out. Can any of you good folk give any advice?

sweep9

I use Outlook instead of OE but the principle should be the same... Last year, BT sent an e-mail out warning that you would have to use your password to log into the e-mail system.

They may have used your caller ID on Dial Up to validate you, but can do this on Broadband. Try changing your settings on OE. If you've got a problem with how to do this, post back and we'll help.

Browntoa

all the settings are here

http://www.btyahoo.com/faqs/manual_email_setup#pc

the bit about

"Click the My server requires authentication box to place a tick inside "

was changed last year

-TangleFoot-

sweep9 wrote:

Last year, BT sent an e-mail out warning that you would have to use your password to log into the e-mail system.

What this e-mail failed to mention, however, is that the username and password required is that of the e-mail account (something@btinternet.com) that BT have provided with your broadband package, no matter what account you actually use to communicate with the world at large. It's needed to log-in to their SMTP server (mail.btinternet.com) in order for you to send mail.

What BT have to say about it:

• SMTP Auth Required help
• SMTP Warning help
• SMTP For NonBT Email*

Alternatives to SMTP Authentication:

• Set up your own SMTP server
• Use an 'open relay' (not recommended)

*That's what I had to do, because I use this.

Reluctant_spender

I went from BT dial up to Broadband via another ISP but still retained BT's e-mail's which I collect via OUTLOOK.

All I did was check that the settings were as the website, which I see are listed above. Double check these and you should have not problems.

If you still have problems then I have plenty of invites for a G-mail account, just PM me.