Pricing Error? - Tesco Frozen Tuna Steaks 300g - Only 10p online!

fuzzgun19

Wombat wrote: »

Nope - still there at 10p on my screen:

Tesco 2 Tuna Steaks 300g
From the Frozen Fish (natural) shelf - see rest of shelf
Write a note
£0.10(£0.33/kg)
How many

Still cant find it. Could you post a link to the product?

robpw2

yes i cant find either

chipbeck

Definitely 10p i Blackpool Extra......it clearly say's so on the empty shelf where they must have been.

:rotfl: :rotfl: :rotfl: :rotfl:

Wombat

fuzzgun19 wrote: »

Still cant find it. Could you post a link to the product?

http://www.tesco.com/superstore/frames/default.asp?buttons=&url=/superstore/frames/main.asp

Not sure if that will work or not, though, as I had to log in before I could access the online store. Still there @ 10p on that page, 2 items down the page.

Tesco 2 Salmon En Croute370g
Write a note
£2.49(£0.67/100g)
How many

Tesco 2 Tuna Steaks 300g
Write a note
£0.10(£0.33/kg)
How many

Added note - I don't think the link will work - it just takes me to the login screen. Not sure how to get round that one.

System

If you know for a fact there are loads of these packs instore at 10p, I'd say order away (or buy them instore of course!).

If there are none left in the store, you won't get them via an internet order and instead you'll be charged for a full-price replacement which you'll then need to send back.

samantham06

Hi all, i work at tescos on customer services, (have done for many years!) and just to let you know that i had this issue come up with customers all the time, tescos will NOT let you have the product for 10p at all if they notice the mistake. You can complain all you like but all you will get is a refund of your delivery charge (if that depending on store!)
You will get it delivered and it will be full price on the reciept- so if this happens you can refuse to take the items and ask for a refund but this usually takes quite a while and alot of sorting out to do.
I have spoken to head office personally as i thought it seemed a bit unfair and they told me to tell customer theres nothing they can do, the customer will have to pay full price or not have the product.
So just thought id warn you!
:j

avstar

Ooh its good to see someone from Tesco CS on here - and someone who campaigns on the customers behalf :T Well done samtham06:A

Are you allowed to say that the MOC policy is ? Got tuned down by SA thos morning when trying to use MOCs...wouldnt' let me use any boohoo !

moogiegirl

Thanks OP, tuna steaks arrived with my online order this afternoon

samantham06

Avtar what do you mean MOD policy?! If you expain i may be able to help you.

lovetoshop_2

I think it would be a miracle if I could even get up the website, I have asked for reminder for forgotten password at 8 this morning ! still no reply, no reductions in New Malden