How do I retain AOL addresses and move providers

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  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Like the others have said, you can keep your AOL screenname and access your mail through the AOL home page.

    I'm with Sky but can still receive and send email from my AOL address even though the broadband account was cancelled early last year :) (I don't use my AOL addy anymore, but I know if I want to, I can)
    Tank fly boss walk jam nitty gritty...
  • erb
    erb Posts: 547 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I have just been onto AOL live help and asked about keeping the email address. Below is a copy of the transcript which basically confirms you can keep the email addresses.

    20:19:26YouI want to know if I left AOL would I be able to keep all the email addresses I have set up on AOL?
    20:20:16Vishal KumarI will be glad to help you with your issue..
    20:20:26Vishal KumarLet me explain it to you
    20:20:35Vishal KumarI would like to let you know that if you are interested in keeping access to your AOL screen name, free of charge – you can do so – just log on to AOL.co.uk, here you will have access Email, Address Book, Buddy List and AOL Pictures.
    20:20:45Vishal KumarThe https://www.aol.co.uk website is a new way of using AOL's popular features – and it’s free. Once your AOL membership period ends, the first time you access your email through https://www.aol.co.uk, we'll walk you through the process of registering your existing screen name
    20:20:45Vishal KumarOn or after your AOL membership cancellation date go to https://www.aol.co.uk and follow these simple instructions:
    20:20:56Vishal KumarClick the Email icon and sign in using your existing AOL screen name and password.
    20:20:56Vishal KumarYou will then be prompted to keep your AOL screen name. Click ‘Keep my AOL screen name’
    20:21:05Vishal KumarComplete the registration and make sure that you read and agree to the Terms of Service
    20:21:15Vishal KumarOnce you have completed these steps, your AOL email and address book will be waiting for you. Access your email, with its leading spam and antivirus scanning, on the Internet from any computer by going to https://www.aol.co.uk.
    20:21:15Vishal KumarNo matter how many screen names you have, you can use them all on https://www.aol.co.uk. For each screen name simply follow the instructions above to activate the screen name. Your emails, address book, Buddy List and pictures will all be there and waiting. Please note: Your additional sub screen names will not be linked to a single account. They will be created as individual accounts. As a result, any parental controls you have set up on these screen names will not apply at https://www.aol.co.uk.
    20:21:25Vishal KumarYou'll find your address book and mailbox just as they were, completely intact. All of your folders and emails saved on AOL will also be there for you to access at https://www.aol.co.uk whenever you like. Please note: Any emails you have saved to folders on your PC will not be available. Also, if your existing mailbox exceeds the 2Gb storage limit, you will need to delete some emails otherwise you will not be able to send or receive any new emails.
    20:21:55Vishal KumarI hope I have provided all the information regarding the issue ..
    20:21:55Vishal KumarApart from this issue is there any other query I can assist you with today?
    20:25:26YouThanks that is very helpful. The only reason I am asking is that since the change to the CPW servers last week I have had a lot of connectiion drops and so have a lot of other people I know. Is this going to get any better in which case I will not need to leave AOL?
    20:27:16Vishal KumarDue to maintenance being carried out at the moment on the servers, a small percentage of members are having some temporary issues. This maintenance is necessary in order to improve the system further. We are also awaiting more specific details on it. I am sure it should be resolved shortly as technicians are working on it. We sincerely apologise for the inconvenience caused to you thus far and request you to kindly bear with us.
    20:28:44YouThanks. I will see how it goes over the next 2 weeks and hope it gets better then.
    Regards
    erb :)
  • mum2one
    mum2one Posts: 16,279 Forumite
    Xmas Saver!
    thats gd news x
    xx rip dad... we had our ups and downs but we’re always be family xx
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