If you are a Pipex Customer

kendalls_cave

who did you go with?

si1965

kendalls_cave wrote: »

who did you go with?

Newnet. They are more expensive and they do have hard caps with bandwidth allowance but no throttling and UK based support.

ukwiz

It would be nice if there was some indication about the legality of this move by Pipex/Tiscali.

Is it a breach of T&Cs, or perhaps an unfair change. This might allow those under a 12 month contract to leave without having to pay off the rest of that contract.

Hoping for Ofcom to do anything is a waste of time.

For anyone on Pipex, make sure you switch to Direct Debit as soon as possible. Even those who have moved away "legitimately" have found money being taken from their credit cards after the event.

normanmark

ukwiz wrote: »

It would be nice if there was some indication about the legality of this move by Pipex/Tiscali.

Its legal enough, there will most likely be a bit in the contract stating they'll deliver an internet connection to yourself by whatever means possible to them.

I'm suprised this has come to light now. Pipex have been using Tiscali's LLU services for well over a year now

tonydee

I'm with Freedom to Surf who I believe have also been taken over by Tiscali. F2S had been excellent for the past couple of years but today no broadband connection at all. Currently on dial up and a MAC code request imminent.