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Upgrading with 3

Options
Hiya,

Having looked at the three site I have come across this...

http://www.three.co.uk/personal/help_support_/my_mobile_/upgrade_handset.omp

and it states the following:

"When can I get an upgrade?
Two months before your minimum term commitment is up."

Yet when I ring Customer Services they say that you can only upgrade upto 30 days before your contract ends.

When I mention the website, They just keep repeating the 30 day rule :mad:

Anybody know anything about this, or infact been able to upgrade two months before contract end?

The other James

IVA Payments Coutdown -
IVA completed!! Now the cleanup begins!:D
Rebuild Credit Time: Vanquis CC with £1000 Limit (£0 Balance)
Sim Only Contract with T Mobile
All adding little green ticks to my credit file :D

Comments

  • GoodFun
    GoodFun Posts: 98 Forumite
    It is possible to upgrade 2 months before your contract finishes however the deals they offer are nothing spectacular.
  • cluuuuur
    cluuuuur Posts: 188 Forumite
    I just upgraded with them 3 months before my contract ended!
    "outside of a dog, a book is man's best friend. inside of a dog, it's too dark to read" - Groucho Marx
  • Yes so did I in the end,

    Stayed on my current Price Plan (Which isn't available anymore) for another 12 months and got a N95 8GB phone for £45 :)

    The other James

    IVA Payments Coutdown -
    IVA completed!! Now the cleanup begins!:D
    Rebuild Credit Time: Vanquis CC with £1000 Limit (£0 Balance)
    Sim Only Contract with T Mobile
    All adding little green ticks to my credit file :D
  • dan2002
    dan2002 Posts: 535 Forumite
    yes if you upgrade early and get a new phone with video mins you dont get these video mins until your contract comes to an end although you dont pay the extra money pre month until then ,(ie nokia 6500 slide,£2 extra +20 video min)
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