True story!!! GE Money has charged me 150% on interests for a month!!!!

themoneyaware

Hi Everyone,
I'm ever so new to this forum. I wanted only to post the e-mail I've written to GE Money. It explain everything and I'm posting it only for you to have a laugh!!!!:-)))) Be aware of them:
Dear GE Money,

I am writing as I am very unhappy with your service. On 20th Dec 2007 I have asked you to close my credit account with yourselves. I have posted a cheque for £1.00 along with my request as I wasn't sure how much do I own on the account.

I got my next statement this month and I found out that not only you didn't close the account and decided not to cash the cheque but out of £0.08 (yes, 8p) you have charged me £0.12 on interests as well. In total I've got £0.20 to pay. As I am really scared that you may decide not to cash my cheque again I have just used internet banking to pay this outstanding 20p.

I want GE Money management to answer my questions:
- If you didn't want to cash the cheque why on earth you couldn't contact me? Why noone bothered to call me or so? I have left your customer services my mobile number when you posted my statement to the wrong address which has caused delay in payment. You've got my postal address so you could write. Why you have never contacte me that you are unhappy to close down my credit account with you? If you did you would find out that I am trying to rid off all the financial products I do not need to put my credit record right and it has not got anything to do with your company what so ever.

- Why you have charged me £0.12 in interests on £0.08 balance for a month? It is 150% interests for a month!!!!!!!! That's ridiculous!!!! Please, don't get me wrong I'm not complain about 12p in this case - I complain about 150% interest per month!!!! Especially that I was willing to pay!!!! I've posted you a cheque!!!!!!!!!!!!!!

I am expecting you to get back to me in writing within 7 days from this e-mail's date. As you have noticed, I decided to forward this e-mail to Financial Ombudsman as well so they can have a lough at you as much as everyone else will be. Please, be also aware that this will be distributed along to all my friends, collegues and business partners so they will be aware of your politics.

Have a great day!!!

With Regards,

_Andy_

themoneyaware wrote: »

Hi Everyone,
I'm ever so new to this forum. I wanted only to post the e-mail I've written to GE Money. It explain everything and I'm posting it only for you to have a laugh!!!!:-)))) Be aware of them:
Dear GE Money,

I am writing as I am very unhappy with your service. On 20th Dec 2007 I have asked you to close my credit account with yourselves. I have posted a cheque for £1.00 along with my request as I wasn't sure how much do I own on the account.

I got my next statement this month and I found out that not only you didn't close the account and decided not to cash the cheque but out of £0.08 (yes, 8p) you have charged me £0.12 on interests as well. In total I've got £0.20 to pay. As I am really scared that you may decide not to cash my cheque again I have just used internet banking to pay this outstanding 20p.

I want GE Money management to answer my questions:
- If you didn't want to cash the cheque why on earth you couldn't contact me? Why noone bothered to call me or so? I have left your customer services my mobile number when you posted my statement to the wrong address which has caused delay in payment. You've got my postal address so you could write. Why you have never contacte me that you are unhappy to close down my credit account with you? If you did you would find out that I am trying to rid off all the financial products I do not need to put my credit record right and it has not got anything to do with your company what so ever.

- Why you have charged me £0.12 in interests on £0.08 balance for a month? It is 150% interests for a month!!!!!!!! That's ridiculous!!!! Please, don't get me wrong I'm not complain about 12p in this case - I complain about 150% interest per month!!!! Especially that I was willing to pay!!!! I've posted you a cheque!!!!!!!!!!!!!!

I am expecting you to get back to me in writing within 7 days from this e-mail's date. As you have noticed, I decided to forward this e-mail to Financial Ombudsman as well so they can have a lough at you as much as everyone else will be. Please, be also aware that this will be distributed along to all my friends, collegues and business partners so they will be aware of your politics.

Have a great day!!!

With Regards,

Well I'm sure GE Money are quaking in their boots.

jimbo26

Would it not have been easier to wait for your cc statement, pay off the balance of 8p and then close the account? Why do people make life so difficult for themselves?

Gorgeous_George

I think Martin should make this his next BIG campaign.

I 'd have saved the electricity that was used writing the email and invested it in a high earning current account.

OTOH, look after the pennies and pounds will look after themselves.



GG

balmk

Personally, I wouldn't have used quite so many exclamation marks. I would have used a spell-check though.

jimbo26

You could try moving the 20p to a 0% card for 12 months.

watcherman

I'd have phoned them, I am sure they'd have written off the 8p. I have done this before, closing cards where a few pennies have been owed.

chuckley

themoneyaware wrote: »

I am expecting you to get back to me in writing within 7 days from this e-mail's date. As you have noticed, I decided to forward this e-mail to Financial Ombudsman as well so they can have a lough at you as much as everyone else will be. Please, be also aware that this will be distributed along to all my friends, collegues and business partners so they will be aware of your politics.

Have a great day!!!

With Regards,

im really sorry but thats the COMPLETE opposite of whats gonna happen... its u they'l be laughing at. LOOOOOOOOOOOOOOOOOOOOOOOOOOOL

Dave_®f©

I can see this case going all the way to Watchdog soon. Look out for Nicky Campbell giving you a call. They're always looking out for scandals like this.



:rolleyes:

marshall2k

This is a question I've thought about for a while but I am yet to reach an answer. Please, I need your input. Why do people that would probably be able to write/type a really nice letter on paper, put it on a envelope and post it feel the need to change their style to that of an over excited teenager when sending an email to the same company?

exel1966

OP - Do you get the feeling people are having a laugh at your expense !!!!!!!! All 20p of it !!!!!!!!!

:rotfl: :rotfl: