We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Telewest Blueyonder Downloads?

Does Blueyonder/Telewest care about what you download?

I always have concerns about big companies like that cause obviously they are bigger and need to answer to folk.

Comments

  • hobo28
    hobo28 Posts: 1,601 Forumite
    If you mean do they care amount the AMOUNT you download then no. I download a lot and never had a problem. They still advertise their products as unlimited and unlike NTL, I don't think they have ever chucked anyone off.

    If you mean the types of files you download then I use a lot of peer to peer and again I've never had a problem.

    But like all ISPs, I'm sure they keep logs and will be legally obliged to supply information if compelled to.

    Customer service wise, they are pretty good. Problems I've had have always been sorted out easily and their network is pretty reliable. Support is ok and wait times on the phone are not brilliant but par for the course nowadays. 10-15 mins at most usually.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.3K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.