E7 with afternoon boost help

hep2o

Terrylw1 wrote: »

Hi,

Thats a blatant lie to get you to come off Supertariff. Suppliers do struggle to bill Supertariff customers so you have ot shop around as not all may be willing to accept you.

Any Suppliers that can bill E10 (which has 2 MPAN's) will be able to bill you as long as they have created a tariff on their systems.

If you current Supplier told you this, they are talking garbage - they can only block a switch due to debt reasons.

If that is the case which suppliers support Supertariff. I have spent half a lifetime (0r so it seems) on the phone and not found nobody. Eon do E10 but only if you have a wet system and an electric boiler. Scottish do say they will do E10 with storage heaters but I have to have one supply number. Npower have to change the meter to do this, 2/3 weeks, issue a new supply number, 2/3 weeks, then I change to Scottish on E7 and then they change the meter for E10. At this point I gave up the will to live. Is this more duff info?

Also is E10 the equivalent of Supertariff?

Thanks for the help

Terrylw1

hep2o wrote: »

If that is the case which suppliers support Supertariff. I have spent half a lifetime (0r so it seems) on the phone and not found nobody. Eon do E10 but only if you have a wet system and an electric boiler. Scottish do say they will do E10 with storage heaters but I have to have one supply number. Npower have to change the meter to do this, 2/3 weeks, issue a new supply number, 2/3 weeks, then I change to Scottish on E7 and then they change the meter for E10. At this point I gave up the will to live. Is this more duff info?

Also is E10 the equivalent of Supertariff?

Thanks for the help

Hi,

From what you have said, the people you have been talking to don't understand this at all.

As far as billing goes, who cares what kind of heating you have set up, as long as there is a tariff to bill on in their systems - they should be happy to accept you. If you were asking for this type of metering, then yes they will aks this as they have a responsibility to advise you on a suitable tariff.

In your case, you already have the meter so if they can bill it, then they can register you and thats it.

E10 have 2 MPAN's, the same as Supertariff meters. So, if they have a tariff for your meter, they can bill you. If they don't have a tariff, then they will be suggesting you change the meter. However, Supertariff and E10 work differently so they are advising you on why people fit E10.

I can't remember how the Supertariffs work in terms of billing right now, but I know someone who deals with them so I will post again tomorrow night about how they compare to E10.

Npower are obliged under by Ofgem to offer you a visit within 10 working days of your call - or they have failed their standard of service. Npower know this, but they constantly put customers off. Don't stand for anything over 10WD's.

I've never heard of E10 with 1 MPAN, I thought they were only 2 MPAN metering. So, I would question all of that from SP. You also need to be very careful with your change of supply reading if you have meter changes close to them as you often end up with incorrect bills and handover readings - so make sure you take and provide them or it's likely to go wrong.

I don't know which Suppliers support Supertariff. Npower do because they bought out Northern Electric where these meters were always fitted.

These meters have 2 MPAN's but 3 registers that are read. So, in theory any Supplier who can support E10 can support your since it's the same except for the timeswitch part. However, the timeswitch is irrelevant to a Suppliers bill producing process, it's the number of registers that count and MPAN's.

However, a Supplier needs to have a tariff for you. If not, they may suggest a move to E10 or E7 but you have to think about how that will effect you bill.

Sadly, whilst Suppliers are regulated on being able to register ALL types of metering, noone makes them have a tariff to bill you on. Totally stupied issue created by Ofgem!

conrod_2

Hello Terrylw1
As I have stated on another E10 thread, I have E10 and 1 Mpan number.
Hope that's of interest to you. Scottish and Southern Electric are the supplier.

conrod_2

hep2o wrote: »

If that is the case which suppliers support Supertariff. I have spent half a lifetime (0r so it seems) on the phone and not found nobody. Eon do E10 but only if you have a wet system and an electric boiler. Scottish do say they will do E10 with storage heaters but I have to have one supply number. Npower have to change the meter to do this, 2/3 weeks, issue a new supply number, 2/3 weeks, then I change to Scottish on E7 and then they change the meter for E10. At this point I gave up the will to live. Is this more duff info?

Also is E10 the equivalent of Supertariff?

Thanks for the help

This info is correct. I've done it this way with Scottish and Southern electric, for many families. If you're nice to the meter installer you may get your new single Mpan number at the time of installation; saving you some time in the migration process.
I know it's an awkward course of action, but it's the only way I know, if you've currently got multiple Mpan numbers.
HTH

Terrylw1

hep2o wrote: »

If that is the case which suppliers support Supertariff. I have spent half a lifetime (0r so it seems) on the phone and not found nobody. Eon do E10 but only if you have a wet system and an electric boiler. Scottish do say they will do E10 with storage heaters but I have to have one supply number. Npower have to change the meter to do this, 2/3 weeks, issue a new supply number, 2/3 weeks, then I change to Scottish on E7 and then they change the meter for E10. At this point I gave up the will to live. Is this more duff info?

Also is E10 the equivalent of Supertariff?

Thanks for the help

Checked on this, Supertariff are NE region only. So, it may be hard to find a Supplier. They can register it, they all can. Whether they have set a tariff up for the meter type is another matter.

Terrylw1

conrod wrote: »

This info is correct. I've done it this way with Scottish and Southern electric, for many families. If you're nice to the meter installer you may get your new single Mpan number at the time of installation; saving you some time in the migration process.
I know it's an awkward course of action, but it's the only way I know, if you've currently got multiple Mpan numbers.
HTH

Thats true, it is the only way if no other Suppliers have an available tariff to bill Supertariff metering. All Suppliers have the ability to register all meters in England, Scotland & Wales as it's a fundamental part of their joining the BSC.

The Supplier changing the meter in this way will just request the meter change to E7 and then send a logical disconnection request to the Distributor (MPAS). At this point there is one MPAN for the site making it easy to switch. Then, yes the poster could switch to E10 but that means the new Supplier raising a brand new request to the Distributor to register a new MPAN.

Thats a lengthly process. The engineer fitting the meter only knows the MPAN because the Supplier has arranged all of that first, they don't actually obtain or generate MPAN's. He/she would have it though as it would be on their jobsheet.

They won't request a new MPAN because they have to do that on new connection, errored disconnections or where additional MPAN's are required where dual MPAN meters need to be fitted. Beyond that, the Distributor will reject their request.

Npower can fit E10 if they wish for this poster, they are just being incompetant. They used to support E10 (as a manual billing workaround) but they have migrated into a newer billing system and decided not to set up any E10 tariffs. This does not stop them arranging the meter and letting the customer go, they are just trying to disuade him/her because it's more hassle for them.

The poster firstly needs to decide whether E7 or E10 are best anyway, I only suggested E10 in terms of Suppliers supporting dual MPAN metering, not the impact of the rates or the timeswitches.

conrod_2

I take your point regarding whether e10 would be the correct tarriff. In my case e10 with storage heaters, is making up for poor insulation due to the building construction.
With 6% discount due to payment by DD, my costs are;
10.03p daily standing charge
8.76p normal rate
4.49p cheap rate
All electric usage is a cheap rate between 12.00-5.00, 13.00-16.00 & 20.00-22.00 (+1hr BST). All electric usage outside these hours is normal rate. There are only 2 reading registers on the digital meter and the time switching is integral

Be_Happy

I've just come across this 3 rate meter system, and what I've read about it in the information booklet may be of some interest.

I'm in the process of switching to Scottish Power and got info booklet with welcome letter. I have a 2 rate Economy 7 style meter and heat by storage heaters. The booklet talks about a Comfort Plus White Meter which it says is a better deal when using storage heaters. It comes in 2 versions ie with/without "weathercall" and is available in the Scottish Power region 15 and under different names in the Manweb region 13.

Basically there is a day rate, a night rate and a rate for the special meter that operates the storage heaters. Without the "weathercall" option the heaters get a total daily heating period of 8.5 hours spread over 2 or more periods (decided by Scottish Power), the customer sets the input dial. With the option the heaters get a daily heating period of 0 to 14 hours, decided by Scottish Power, based on the weather forecast and heaters should be kept on 'maximum' input setting by the customer.

The day and night rates are the same as the existing 2 meter system, but the heater rate is roughly 0.5p (incl vat) cheaper than the night rate.

Since I have 6 storage heaters, this 3 rate system sounds a better deal for me. I've been told that when the supplier switch takes effect they will send an engineer to see if I can have the new meter installed and discuss the options. Meanwhile I've been signed up for the White Meter 1 rate on their Price Fall tariff. (The 3 rate meters are also available on Price Fall).

The only concern I have is what happens in the future if I want to change supplier from Scottish Power.

hep2o

conrod wrote: »

I take your point regarding whether e10 would be the correct tarriff. In my case e10 with storage heaters, is making up for poor insulation due to the building construction.
With 6% discount due to payment by DD, my costs are;
10.03p daily standing charge
8.76p normal rate
4.49p cheap rate
All electric usage is a cheap rate between 12.00-5.00, 13.00-16.00 & 20.00-22.00 (+1hr BST). All electric usage outside these hours is normal rate. There are only 2 reading registers on the digital meter and the time switching is integral

This is all great info, many thanks.

Does your time switch have a 60A connection for the storage heaters fuse box or did you have to fit a heavy duty relay?

conrod_2

The digital e10 meter I have has an integral clock: It is the time switch. The meter and time switch are one and the same unit.
In response to your edit: the storage heaters have their e10 swiching directly from the meter, no intermediate relay.
HTH