Toucan have offerd me free(?) Broadband

skaterboy

Hi,

I currently have my line rental with Toucan, and have been paying for the last 8/9 months £8.99

Last night Toucan called me offering inclusive Broadband and line rental for the same cost of £8.99, if I signed up for another 12 months contract.

I was quoted that I would have speeds up to 8mb, and I would still keep my free weekend calls to 01/02/03 numbers

I realise that Tiscally now own Toucan, but wondered why they are doing this.

Andy Ideas?

weegie.geek

Ow, I'd avoid Tiscali if I were you.

£8.99 for line rental, free calls to geographical landlines and 8mbit broadband is a good deal mind you.

What kind of download limits are there with the service, assuming they're open about them?

skaterboy

I forgot to ask last night about download limits.

I said I wanted to think about it, so they are going to phone me back this evening.

The other questions I forgot to ask were:
Will I still have free 1571 and the the free Privacy caller display option.

I am assuming that they want to move me from the "BT" part of the exchange to the LLU.

My concern here is, if I want to switch to another provider in a years time, it may cost me a re-connection fee

maryk_88

If it sounds too good to be true......

I would advise you to not to sign with Toucan Broadband. I have only just escaped from them. It was supposed to be 'up to 8mb' but it was a shocking 300kbs (ie - less than 512 broadband).

They are obviously extremely keen to have you sign up - since they approached you with a great sounding financial package...

All the best whatever you choose.

weegie.geek

If it's LLU there probably won't be a fee, but there'll probably be a period without broandband while you're swapped back over to a BT dslam (or whoever you change to).

As always with broadband stuff, check over at https://www.thinkbroadband.com - someone over there will have been down the path you're considering, and since Tiscali are involved there'll probably be a horror story attached.

I'm fairly certain there'll be a crappy (but undisclosed) limit, traffic shaping (but they won't admit to it), and possibly some nice port blocking too.

skaterboy

HI,

If I decide to decline Toucans free broadband offer, Will my phone line be moved to the Tiscali LLU at my local exchange anyway?

I don't currently have any broadband on my Toucan line at the moment, and I guess my taking them up on the offer, and agreeing to a new 12 month contract will allow them to relocate me.

I don't really want to go to LLU, as I think my options may be limited in the future, if I want to move to a non- LLU phone provider

(My broadband is a BT bisiness offering on a BT business line paid for by a company, all be it only 2MB)

Cheers