Orange mobile billing issues

Bala_2

Dear All,

I took my Orange phone contact through Phoneboxdirect with cashback claims we all know that company not abale to pay cashback. I requested Orage to cut my tarrif they said they can only cut 5£ a month but when I rang them again they were saying can only chage my tarrif only once in my contract time.

Again this month i got my bill 60£ , I am in 30£ month contract in billing charges they chaged me 0799... number 17p per minute I was using this from couple of months but it was in my inclusive minutes until last month for this month I got charged. When I rang Orange customer service they were saying they send me a Msg about that but I haven't recieved any msg or letter from them I don't know what to do with this please this bill out my limit..

I am 100% sure haven't recieved any msg from Orange so
Please help what i need to do to cut my excess chares.



Regards,

Bala

justpaper

i dont think orange give a damn, im in the same boat, ive been on the phone for 60mins odd going around and around in circles, they want me to pay them 30£ for NOTHING,

i know its only 30£ but its talking the !!!!,


http://www.orange.org.uk/

miss_vicki

The only reason orange will charge for the 0799 number is if it is a call forwarding number, are u using that number to call internationally??