Why do EAs think you will be impressed by excessive use of first names?

Strapped

It's my pet hate too! I have worked as an EA and my colleagues all used to laugh at me when I used to address a frequent visitor to our office (a landlord and also property developer) as "Mr Singh". He was a young, quite flash guy, and everyone else called him by his first name and "had a laugh" with him.

They soon changed their tune though when he moved to another agent.. Apparently I was the only one in the office who he felt showed him enough respect

I was brought up to understand that it's polite to use someone's title + surname until they invite you to "call me xxxx".

sooz

Phirefly wrote: »

Heheh thats funny because in my head I envisaged it being Haarts!

You are expecting FAR too much of a company that cannot even manage to use correct spelling in their company name