AOL Broadband free laptop instal problems

TBeckett100

Hello

I am lost. I consider myself intelligent but like anything AOL, it just dont work.

I have a grey cable, yellow cable, the free dell laptop, netgear router, and filter,

So i plug in the filter, plus in the phone, plug in the grey lead and connect it to the special port on the back of the netgear box, but then the yellow lead confuses me.

the only place i can plug it in on the laptop is in the small square hole at the rear of the laptop with a picture of a phone. the literature indictates that it should be plugged in where there is an icon of three little monitors. however, they suare plug doesnt sit well in the more rectangle hole.

the upshot is, the port light on netgear isnt lighting and nothing is connecting,
where am i going wrong?

p.s. i have plugged the box into the mains!

albertross_2

shove it in harder, it should click into place, it's an ethernet lead btw, and shouldn't fit in the modem port

drunkenmonkey

I can't remember the cable colours of netgears now but I vaguely remember that the yellow one is usually an ethernet cable, there should be 4 sockets in the back of the router it fits in to, if not its a cable that goes from the netgear to the filter but you said you have plugged that in (was it the grey one?)

superscaper

You've plugged the ethernet cable (yellow) into the dial up modem (phone picture). It needs to be plugged into an ethernet port (you were correct that it's three monitors). They're two different connectors physically which is why it doesn't sit well. You either have an ethernet port or your don't. And you can't connect it to anything else. Are you sure it doesn't have an ethernet port (I suppose it may not if it's the cheapo free laptop)?

drunkenmonkey

The aol routers are the netgear DG834Gs unless they changed them so it will have 4 ethernet ports but I assume you will be using your laptop wireless so you won't need the ethernet cable

TBeckett100

looks a bit like this, but the smaller square end on the ethernet cable doesnt click in there whatsoever.

superscaper

drunkenmonkey wrote: »

The aol routers are the netgear DG834Gs unless they changed them so it will have 4 ethernet ports but I assume you will be using your laptop wireless so you won't need the ethernet cable

Assuming laptop has wireless of course (considering doesn't even seem to have ethernet....).

aardvarkuk

This help? http://help.aol.co.uk/set-up-your-wireless-network/article/20070313092809990004

TBeckett100

drunkenmonkey wrote: »

The aol routers are the netgear DG834Gs unless they changed them so it will have 4 ethernet ports but I assume you will be using your laptop wireless so you won't need the ethernet cable

thanks

i am fine with sticking the ethernet in the netgear port, but its just where to stick the other end that actually fits properly and can communicate with the blimming thing also connecting the ethernet is stage 1 of going wireless!

albertross_2

The end of an ethernet cable isn't square, are you sure it isn't a modem cable

ethernet left, modem right





ethernet cable will not fit into a modem port, but modem cable will fit into an ethernet port (badly)

aardvarkuk

Phonline socket lead with filter to back of router in the port on its own, then ethernet lead from any of the numbered ports, then the other end of that lead goes into back of laptop port.

from memory

Basically all this is on the install disc that should be inserted first.