Vodaphone pay as you go help!

marko4ever25

Hi guys really need your help but dont laugh at my misfortune right!? I have a vodaphone pay as you go sim card i dont use that much in fact i didnt use it for some time - i think maybe about 4/5 months. I turned it on the other day and it said "sim card registration failed". I panicked because i didnt know my phone number but thought vodaphone could trace it via the sim card number or my postcode - apparemtly they cant as they say my sim has been removed from the network. Whats worse my phone has £239 in credit (dont laugh!) What can i do!!???? I know the rule about making a call every 180 days or they disconnect you but im almost certain it wasnt that long. Even if it was surely they have records of how much money i had in the phone and can they reconnect it after this period?

I have wrote a letter to vodaphone with the sim card asking them to investigate. does any phone wizards know here if they will be able to trace my number/records through sim card number - surely? I'm sure if this sim card was found at a murder scene they would be able too! Surely they can?

I need your help here guys - what are my rights? What exactly is the term and condintions of having a pay as you go sim as i cant find them and do you think Vodaphone will be able to help?

pricefighter

Vodafone should be able to help you if you give them your registered name&address,password,imei no.etc.
There T&C state: Where the mobile eqpt is suspended or disconnected because you have not chosen to use the service for a period of 180 days,they will on request and reconnection to the service recredit tops held on your at the time of suspension or disconnection. Good luck.

marko4ever25

thanks every so much can you give me the link to these terms and condintions i couldnt find them on the vodaphone site.