Im I able to terminate my contract with 3?

biggsey

Hi
9 months ago "3 Mobiles 4 You" approched me at the end of my contract on O2, i had 2months left with O2 they (3M4U) said they wud deal with O2 and cancel my contract for me, which turned out to be a lie, i had to sign a letter that they supplied, then post it to an O2 address myself, which turned out was the wrong address, by then i had missed the 30 day period, so it turned out i had 3 contracts out on the go ( i had 2 contracts out with O2 b4 hand). O2 sed they wud credit my accounts for the whole year so i would not have to pay anything jus no upgrade on the phone side.
After i got my phone from 3M4U, about 2 weeks into the new contract, i was offered a special deal on insurance it was half price for the 18months, i asked if there was an excess on the policy and was told there wasnt, so basd on this it seemed a good deal. Just rencently the my phones backlight has failed so the phone is useless, i called 3M4U they sent me out a claim form, upon receiving the form i've discoverd that there is a £45 administration fee. Ive sent a letter ive downloaded off the main webpage here to ask for my money back! We will see how that goes.

Theres more!! lol!

When i took up the offer with 3M4U, i got 18months half price rental, no problems there, but also they told me that I could downgrade tariffs after the half price offer had finished, so that i wouldnt ended up paying £44 a month! Today i rang 3 themselves (3M4U said to ring Three for chaging the tariff), but Three sed that I cudnt downgrade until the full 18months were over! I believe then, that i've been misold the contract. Do i have a good enough reason to cancel my contract and fight it out? Thank you if you have read all this, but im fed up with these guys ripping people off!

mcdelarich

Did they ring you, or was it done online/email or was it a local store? Depending on where you bought it could depend on how easy it would be to find out what was set out and explained to you

biggsey

they rang me in all the cases, only problem is i didnt get alot of paper work with it, so dont know if that would hinder my attempts at cancelling my contract, or sum money back.

trisha909

Hopefully someone still checks this thread. I took a contract with a dealer called 3mobiles4you over the phone in March 09. Even though i was happy with O2 they still managed to hoodwink me across to them saying that 3 currently have the best packages and when i asked them if they deal with O2 they said yes but we dont have great deals of thiers at the moment just 3. So they sent me a phone within 24 hrs, phone looked good and different to the one i had. I accepted it to find that the phone i had before was much better having used the new phone for a few days. Im not really keen on three, i felt hoodwinked into it, i was lucky i point blank refused the insurance and i had to badger them for 2 months to get a cheque out of them even then i still ended up at a loss. I also found that with 3 my bills end up more expensive with o845 0800 nos etc as they dont include that in as part of my free minute where as o2 did.

Now i have just recieved a letter from 3 stating that they no longer deal with 3mobiles4you..... if thats the case having originally taking the contract up with 3mobiles4u is there a loop hole for me to cancel it?... due to the fact that they also said i was to contact them for any problems etc and i signed nothing

DarkConvict

The contract will be with 3, so you should deal with 3 directly. They only sell on behalf of the company. I believe CarPhone Warehouse do run some 02 contracts but everyone else just sells them for the operator.