thinking of leaving talk talk need advice

hypochondriac

normanmark wrote: »

Before you go through the process of looking for a new ISP/Telephone provider have you gone through the faults process with Talk Talk to establish why you're getting continual disconnections?

I did and nothing worked. I gave up after being on hold for two hours.

TalkTalkBoy

Hi hypochondriac,

If you join the TalkTalkMembers forums http://www.talktalkmembers.com/ there is alot of support staff who work for talktalk who i'm sure should be able to help you with this problem.

normanmark

hypochondriac wrote: »

I did and nothing worked. I gave up after being on hold for two hours.

Did they investigate or did you not find out due to being on hold? Its your call but I think if a fault was properly logged & investigated you'd save yourself hassle in the long run.

jhp

springs65 wrote: »

Hi
Just rang tiscali, she checked phone line and can move over with no probs. It is still a BT line it is just that talk talk have taken it over. Thought this might help anyone else thinking of moving

If you have moved your line rental to Talk Talk ,Tiscali will not take it over direct. They will only take over BT Lines.

hethmar

Sorry to be a thicko here, but Im on talktalk - have been since the first week it started - I was told then I would get the freebie broadband "within months" - erm, I havent.

Ive just checked the link kindly put above to see if Ive been "unbundled" but I dont understand the results. I take it the following means I havent been??

Broadband availability overviewADSL: Yes SDSL: No LLU seBroadband availability overviewADSL: Yes SDSL: No LLU services: No Cable: No Wireless: No rvices: No Cable: No Wireless: No

TalkTalk

HI,

What exchange are you connected too? I will check if we have LLU there.

Stephen