does anyone know how long ipoints will be down for??

Girlywhurly

Has anyone else checked there ipoints totals since the new re launch, mine seems to be missing most of my points now??? Plus the new site is 'pants' nothing is working on it. So new re launch = more expensive rewards with less points. Oh dear!!!!

ipoints

[FONT=&quot]Hello, [/FONT]

[FONT=&quot]The ipoints team would like to take this opportunity to apologies for any inconvenience experienced with our new site. We are working hard to get all issues resolved and appreciate your patience. The site should be functioning properly shortly.[/FONT]

[FONT=&quot]Again sorry for any inconvenience. If, after 48 hours, you still have queries please send an email to [EMAIL="customerservices@ipoints.co.uk"]customerservices@ipoints.co.uk[/EMAIL]. Please note that no queries will be answered while the site updating is taking place.

We look forward to having full functionality with the new site so you can all enjoy the new perks. [/FONT]

[FONT=&quot]Thank you for your patience,[/FONT]
[FONT=&quot]The ipoints Team[/FONT]

Edna_Bucket_2

Copy of response I've put to other "ipoints" MSE posts about a promotion - the more general points can gbe put here too:

I've only just noticed that "ipoints" registered, purporting to be from the company. Assuming you are genuine, all I can say is what utter arrogance to try and lecture others.

Your comments are a disgrace.

You have a company that persistently let's down customers (including many, many MSE'ers,) continually fails to credit legitimate ipoints gained through promotions, and doesn't respond to CS emails querying that failure (is that fraud?) and blames long delays on ordered goods on your partners rather than taking the responsibility yourselves.

Your communication and appreciation of customers would be a joke if it weren't so tragic.

Don't you EVER come back to MSE again to lecture anyone here again until you have put your own house in order.

A personal apology and some humility from Robert Barker would be a good first step rather than any more of this anonymous garbage.

At the moment, I candidly think that with such a dreadful track record, Trading Standards might be doing everyone a favour if they shut you down.