does anyone know how long ipoints will be down for??

oXojodieoXo

it went down last night at about 10.30pm and is still down now just worried as have over 30,000 points dont want to lose them.
any info would be good

p_larkin99

i emailed them last night and got a reply saying midday today - yet its still down. they obviously dont anticipate it being long though....

HTH

oXojodieoXo

cool thanks for that i will keep checking lol

steveymp

Oh a new shiney website:rolleyes:

Anything like the last change when the devalued the points by half and took off boots and other vouchers as rewards then they are gonna lose even more members:rolleyes:

Fingers crossed its an improvement this time;)

E11_Paul

I understand that the new site will be up midnight tonight with all points in tact

lindauk

I emailed and go the following reply.....

[FONT=&quot]Dear Linda,[/FONT]
[FONT=&quot]ipoints.co.uk service has been unavailable since 9.58 p.m. last night which may mean that certain transactions which have occurred at your website may not be registered in our database.[/FONT]
[FONT=&quot]It was necessary to take down our website last night as part of our planned migration to a new, improved web platform. The interruption to service has been significantly longer than expected, and the service will now be resumed later this afternoon. This mean that members who have applied to join ipoints during this time will not have been able to, and any points awarded by you during this period will not be registered on our database.[/FONT]
[FONT=&quot]Once the service is live again we will be writing to you with exact details of the period the service was unavailable.[/FONT]
[FONT=&quot]We are very sorry for this unexpected interruption to our service, and for any disruption and inconvenience that this may cause to you and to your members. You can contact me on the number shown below if you wish to discuss this further, otherwise we will be in contact shortly once the service has resumed.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Best regards [/FONT]
[FONT=&quot]Megan Stephenson
[/FONT][FONT=&quot]Online Partnership and Acquisition Manager[/FONT][FONT=&quot][/FONT]
[FONT=&quot]ipoints.co.uk
[/FONT][FONT=&quot]Unit 2, Union Court Lofts
20-22 Union Road
London[/FONT] SW4 6JP
[FONT=&quot]Tel: 0207 819 2892
Fax: 0207 819 2893[/FONT]
[FONT=&quot]http://www.ipoints.co.uk
[/FONT][FONT=&quot]Operated by Maximiles UK Ltd[/FONT][FONT=&quot][/FONT]
not got any idea what the 'at your website' bit means but hey I get the gist of it!

oXojodieoXo

well i hope its back soon wanna check i still have my points and see what new stuff is on there lol

oXojodieoXo

ipoints is back up everyone

oXojodieoXo

anyone got the email address for ipoints??

p_larkin99

i email this guy:

pmeyers@ipoints.co.uk


are you enquiring about converting toluna points by the way?

oXojodieoXo

was thinking about it also i ordered £100 of amazon vouchers yesterday b4 the site went down i wanted to check i would still get them lol