Tesco Coupon Policy

mac1611

alarm alarm!!!!!!!
just back from tescos in hove . Self scan tills no longer accept coupons!!! due to a technical difficulty ,my **** !!!.went to normal checkout handed hom one of the joey coupons for £3 ' sorry sir you have to buy the product' ok i said think i'll just leave the whole transaction then left him to sort it all out .Are the coupon days over folks!!!???ll

tigertiger_3

Hi went to my local tesco yesterday and gave them £3.50 worth of coupons for items that i did not buy..and the assistant took them off my £15 spend . I asked her beforehand is it ok if I give u these even though I have'nt bought the items............so they do take them ..........sometimes

lipidicman

This is exactly what I am complaining about.....inconsistency

I dont want to take the micky...I just want to use a 'Joey' coupon or two against my weekly shop. Some people can, some are politely refused and others have been made to feel like fools. This is unacceptable. If they dont take coupons against unpurchased (but stocked) products then they should clearly display the policy.

johanne

can people let me know what address they have emailed to contact tesco? i used the contact form the other day on their website to ask them about their policy on price-marked products price not matching their shelf price but they havent got back to me!

(little do they know im a tesco employee! lol)

lipidicman

I used the website - got a confirmation same day and a reply came one or two days later

needmoney

Well this isn't about Tesco as they are down in my estimation for a while now. It's abig thumbs up to Asda and their staff. I had a book full of coupons from the Co-op and asked the lady on the till if I could use them, she had to call another staff member who then went to the office to check, came back and said yes as long as it was reasonable i.e not using the whole book in one transaction and as long as they stocked the products.

She then looked through and found some out of date and tore them out leaving 3/4 of a page to be used and I spotted the next page with higher values that could all be used so we agreed on that = £7.20 I also had tokens for £8.00. This resulted in a £26.19 bill being reduced to £10.99.:money:

So as I said big thumbs up to them but very much bigger thumbs up to this site and the lovely people here who informed me:A . I used to throw coupons in the bin thinking that if I didn't want the product they were no value.

lipidicman

My Asda are no better than Tesco. Again Asda operate inconsistent practices

bluep

I only say one word...WAITROSE!

DSmiffy

In my experience, if you use the self scan till at Tesco, you can scan coupons and not attract attention from supervisors etc. if you use no more than 4 coupons in any one go, do not use two of the same coupon and make sure that your coupons in total do not deduct more than 25% of your bill. Should be ok !

lipidicman

Someone above said that the self scan no longer works?

BlueP, I found waitrose to be good. And their reduced-to-clear items can be good (and reduced bogofs work). So you have found they are consistently good for coupon acceptance?