Kiss a company?

Former_MSE_Andrea

Kiss a company? A few weeks ago the poll asked you to select one company to kill and zap to make the UK a better place. Now you can slap one on the back and say 'I love you - I wish all others were as good as you'. Who do you pick?

Vote here

AA
AOL UK
Amazon
Asda
BBC
Barclays
British Airways
British Gas
Carphone Warehouse
Dixons
EasyGroup
Egg
Going Places
HSBC
Halifax
ITV
Ikea
Kwikfit
Lloyds TSB
M&S
Morrisons
NPower
NTL
NatWest
Northern Rock
Norwich Union
02
Orange
Powergen
RAC
Railtrack
Royal Mail
Sainsbury
Sky
Tesco
Three
Tmobile
Virgin
Vodafone
WHSmith

Tigggger

Been a lurker for ages, but this poll had me reaching to register.

Your list is missing Viking Direct. Their customer service is what everyone else aspires to. Freephone number, answered quickly and no quibbling, whatever the problem it is sorted.

An example of the service for you, I sent them an email at 11am one morning regarding a letter scale I had bought which refused to turn on. Did I get a reply asking me to check the batteries, fill in a return form, parcel it up and return it at my expense etc etc, no at 12.30 the SAME DAY a courier arrived at my door with a new one.

Anyone else who uses them will confirm how good they are.

Murtle

I voed for HSBC - as First Direct are part of their group, thought they could have had their own mention though as their customer service is fantastic.

weatherwax_2

Maybe they don't qualify as 'big' enough but Lakeland knock spots off the companies mentioned. Brilliant products, superb customer service and speedy delivery. Customer heaven.

Avalon_2

I registered to vote too. First Direct would get my vote - so its HSBC im afraid - which is a bit embarrasing really. Ive banked with FD for 10 years now, and wont leave - even for a better "deal".

Im now living in New Zealand - and one of the things I truly miss is having a bank like First Direct.

The staff are always friendly, chatty and 99% of teh time, highly competant. Only thier VISA department lets them down. Oh, and if you happen to ring them on your birthday - they say "Happy Birthday".

Most importantly - if they screw up - which is rare - they sort it out.

IMHO - this is how all banks should behave. :A

Hxxx

poochel

I vote for CD-WOW, they have always been brilliant and if ever there's a problem they will sort it out straight away, no fuss. Once a CD I'd ordered hadn't turned up after a few days so I called them, they issued another one straight away and said that if the original one turned I could keep it!

mmillie

John Lewis should be on this list - they are the most helpful and curteous company around. They look after both their staff and their customers well. They stock excellent quality goods at reasonable prices (never knowingly undersold!) and are a shining example to other retailers. As I recall, they were one of the few retailers with rising sales at the end of last year, and that's because they knock spots off the others on this list.

Nile

It has to be the BBC.


If you've been fortunate to holiday in the USA, you can compare their crappy television channels with our BBC. Try watching sport on US television, there are so many advert breaks and interruptions of the coverage with "This portion of the programme is sponsored by blah, blah" that it really makes you appreciate the BBC.

Their wildlife documentaries, news programmes and drama series are second to none.
I would happily pay 10 times the licence fee.:D :rotfl:

gizmoleeds

While I agree with Nile about the general crappiness of US TV and the comparative excellence of the BBC, Asda gets my vote. Their customer service is second to none.

We got a cheap DVD player from them once and it started making a funny noise after about six months. We took it back and, without quibbling, they gave us a new one on the spot, £10 compensation (as they were now selling the DVD player for £10 less) and renewed the warranty, which was a FREE 3 year warranty (although I don't think they do this now ).

skylight

IKEA! I love IKEA! Even though you have to traispe round the store and get the other half to carry it and push the trolley, I find that just the threat of going to IKEA turns him into a quivering wreck and he is putty in my hands.

royalsteve

Tigggger wrote:

Been a lurker for ages, but this poll had me reaching to register.

Your list is missing Viking Direct. Their customer service is what everyone else aspires to. Freephone number, answered quickly and no quibbling, whatever the problem it is sorted.

An example of the service for you, I sent them an email at 11am one morning regarding a letter scale I had bought which refused to turn on. Did I get a reply asking me to check the batteries, fill in a return form, parcel it up and return it at my expense etc etc, no at 12.30 the SAME DAY a courier arrived at my door with a new one.

Anyone else who uses them will confirm how good they are.

your list is missing Comet who are the worst company by far....bought a chest freezer from them 2 years ago....was faulty.....took 9 visits, 40 hours and 3 swaps, 6 months to resolve....I asked compensation, threatened to sue them, couldnt be bothered.....vowed never to shop there again.....havent been there since......none of my friends or family shop there either........