ext hdd failure....new lacie 750gb hdd, transferred some stuff over now the drive is

stolt

as per heading just bought this lacie hard drive, and started to transfer some stuff over, had finsihed and come down this morning and i cant find the drive under my computer, even if i have to reformat it i cant because i cant find it on my computer. i ve tried re starting the laptop, tried different usb ports and still no joy.

now when i connect it i can here the hdd turning over and it slows the whole laptop down.

thanks

LuciferTDark

What does device manager say about it? It's possible the drivers for it have come unglued, I've had this happen more than once, it's normally a case of just reinstalling the drivers to get it working again.

sco0ter

I had this problem with my freecom ext HDD... It turned out to be a USB 2.0 problem in Windows XP.. I had to request the fix from micosoft as it wasnt available for public download as it was part of SP3. They gave me a link to download it then 3 days later asked me to try SP3 for them...

Its been working great ever since.

You can have a look here and request if you want..

http://support.microsoft.com/kb/892050/

stolt

sco0ter wrote: »

I had this problem with my freecom ext HDD... It turned out to be a USB 2.0 problem in Windows XP.. I had to request the fix from micosoft as it wasnt available for public download as it was part of SP3. They gave me a link to download it then 3 days later asked me to try SP3 for them...

Its been working great ever since.

You can have a look here and request if you want..

http://support.microsoft.com/kb/892050/

hi there, thanks for that, just had a look, i've got an acer aspire running windows xp home addition - 2002 service pack 2.

i've sent off the request so thanks for the link.


would this still be the case, because it managed to write to it last night without any problems. but now when connected it doesnt show but slows the laptop right down.

stolt

LuciferTDark wrote: »

What does device manager say about it? It's possible the drivers for it have come unglued, I've had this happen more than once, it's normally a case of just reinstalling the drivers to get it working again.

hi i can see the hdd in the device manager but thats it i cant seem to do anything with it.

vaio

sco0ter wrote: »

I had this problem with my freecom ext HDD... It turned out to be a USB 2.0 problem in Windows XP.........

At the risk of getting a bit OT….

Got a problem with my laptop, my machine is a 17” Sony Vaio and whilst each usb port works fine with a mouse and/or an external drive if I plug two external drives in then the laptop can see both but will not copy between them.

Both drives are externally powered and still didn’t work when I inserted a powered usb hub between one drive and the laptop so I think that rules out usb power supply issues and the drives work perfectly when plugged into a desktop.

Any thoughts?

sco0ter

stolt wrote: »

hi there, thanks for that, just had a look, i've got an acer aspire running windows xp home addition - 2002 service pack 2.

i've sent off the request so thanks for the link.


would this still be the case, because it managed to write to it last night without any problems. but now when connected it doesnt show but slows the laptop right down.

Yes .. My freecom would work fine for 20-30 minutes then all of a sudden disconnect and wouldnt be recognised or recognised as USB1.1 and would take forever for the initial scan windows does to see whts on it...

No matter how nuch I disconnected or swapped usb ports it would not show up then some days it would work again.. The fix made it more stable and it can go days without any problems and if it does dissapear a quick turn off and back on again would fix it. The fix has still to go through a full test and will be fully fixed in SP3 due out soon so hopefully the fix will do just now..

stolt

sco0ter wrote: »

Yes .. My freecom would work fine for 20-30 minutes then all of a sudden disconnect and wouldnt be recognised or recognised as USB1.1 and would take forever for the initial scan windows does to see whts on it...

No matter how nuch I disconnected or swapped usb ports it would not show up then some days it would work again.. The fix made it more stable and it can go days without any problems and if it does dissapear a quick turn off and back on again would fix it. The fix has still to go through a full test and will be fully fixed in SP3 due out soon so hopefully the fix will do just now..

ok thanks for the explanation, i better email ebuyer quickly because i mailed them to say the the drive was faulty. ok i'll wait for microsoft to mail me the fix.

thanks for all your help.

one more thing i have my laptop set up for automatic updates so would that mean the sp3 would be updated automatically?

sco0ter

stolt wrote: »

one more thing i have my laptop set up for automatic updates so would that mean the sp3 would be updated automatically?

When its released it will be downloaded automatically and installed

stolt

hi just had my link from microsoft and installed it and shut the laptop down and restarted.... no joy, its reading the hard drive because i can see the little cpu light flashing and the safely remove icon shows in the tray on the bottom right but no hard drive is showing in the my computer!!

anything else i can try

sco0ter

Do you have the hard drive turned on during boot???