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T Mobile - Online

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Hi

WOuld like to get my phone registered online and be able to check my bills and itemisation online, for T Mobile Contract phone. Website not letting me register, says I need a password, whcih will be sent via snail mail, and this never arrives?

Any thoughts or similar experiences?
:j Debt-Free-Wannabe! :j
Declutter/Ebay/Savings

Comments

  • payless
    payless Posts: 6,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I've set up access with T mobile, and just choose my own password... can't remember think they might have texted me a code

    ( this was with a PAYG .. that I gad called and registered, and then latter added a contract )
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
  • Had prob too - told me had already reg but it was years ago so no idea about tel number etc. Gave up. Had to invent new email add and go in that way. Pain.
    :confused:
  • greyster
    greyster Posts: 2,392 Forumite
    My advise would be to phone customer services on 150, free.

    They can overide the one time pin by post.
  • MiniLaura
    MiniLaura Posts: 482 Forumite
    Part of the Furniture Combo Breaker
    Emailed them and eventually got it all sorted, then letter with PIN arrived! Thanks for all the advice.
    :j Debt-Free-Wannabe! :j
    Declutter/Ebay/Savings
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