transfer from 02 to a better network

iwanttoleave02

hi am wondering if anyone can help me,
i'm with 02 at the minute for an 18 month contract !!400 mins+1000 texts for £30 a month, since may ive been trying to cancel my contract as im about to lose my job, have rang them 4 times to explain this to them but all they say is i have to but my way out if i want to cancel my contract, and i dont have to money to cancel my contract
does anybody know what i can do about it if theres a way i can get round it, just dont want to be lumbered with a huge bill.
thanks

bringmeshoes

unfortunatley you agreed to the contract so you will have to pay for it for the full 18 months, if however you have had this 18 month contract for 9mths you will be able to move to a lower tariff to lower the cost. Also if you do find you will have difficult in paying call and speak to debt assitance and they wil arrange a payment plan with you

iwanttoleave02

hey hun thanks for that i didnt know they had a debt assistant thing there with 02 as they never told me, thats great am pleased wth that hun, i think my 9 months is up in feb or march ill check it out, if i move to a lower tariff does that mean ill have to have lower texts and talk minutes,
thanks again for your response its helped great.
Tracy

bringmeshoes

if you move to a lower a tariff you will get less mins and texts to use, you will only be able to move down to the next lowest tariff but a month after that you can move again to the next lowest again. normal customer service can help you with this
debt assistance is the new name for credit control, it sounds more friendly, if you do ge into difficulty in paying your bill they will be able to cme up with a payment plan but they may restrict your handst to incoming calls onlky until any arrears are paid off.
i would advise you call sooner rather than later as its best to deal with it as soon as you know you may have problems in paying as this way it will show you are willing to pay and stop it going to a debt recovery agency

iwanttoleave02

Hi does anyone know if other mobile companys {orange, virgin etc}can buy you out of a contract {say with 02} and transfer to theirs with a different mobile deal. like if they buy out your contract to a different network so you will go with them to a different network, any advise will be great
Thanks,

braken2000

I know phones4u do it (sometimes). It depends on how long you have left on your contract though.

rainbowtrout

I've heard of carphonewarehouse do this, but don't know if they'll do it for contracts with more than 3 or 4 months remaining. I have no idea if the networks will do this directly. The best option is to go to your local high street and negotiate a deal from the managers in store, because this is not the kind of thing you can get over the internet.

elljay20

lots of companies do it. go into your local mobile shop and ask.

JDE001

Phones4U gave me £100 cash to sign up on an 18 month contract with Orange. The idea being that I use that money to pay my bills for the remainder of the existing contract - I probably spent it on something more exciting though

LuciferTDark

When you say "better network" in what way do you mean better? At the end of the day every network has it's fair share of problems & you may think you're getting away from a bad network only to find you're in just as bad a deal but in different ways.

ps just so you know in advance Virgin is piggybacked on T-Mobile as they don't have their own network system, unless that's changed since I left working for T-Mobile.