Amazon refund - update very quick result

furndire

Just caught the bit about the sort of price promise on Amazon, The item I bought at Christmas has dropped by about a fiver, and I want to get it back.
Been on Amazon, but can't remember what to do. It hasn't been mentioned on the new site ~ I don't think?
Can someone point me in the right direction.
Enjoyed the show by the way.

Beate

http://forums.moneysavingexpert.com/showthread.html?p=7757035#post7757035

jules174

My friend sent me the link and below is what it says to do. It's pretty easy to follow, just need to wait and see if Amazon coughs up the money!!

What's this about?

Amazon has a hidden price promise that if you buy something and it drops in price within 30 days you can get the difference back. That means if you did any Christmas shopping there; you should check if the price has dropped in the sales, and if it has - claim the money back.

How do you get it back?

Amazon won't do this automatically, you'll need to go back and check the prices of the goods you've bought by logging into your account.

Simply visit your account and look at each invoice from the last thirty days and click on each item to view it's current price. Compare this to the price you paid and if there's a difference, copy down the order number and go to the 'Return and Refunds Contact Form' page to report it.

Step by step instructions

• Log into your Amazon account
• Click on 'view orders placed in the last 6 months'
• Copy the Amazon.co.uk order number:
• Click on the item to see if the price has dropped
• Click on 'Help' followed by Contact Us, 'Customer Service'
• Once you've found the right order click on Contact Amazon, copy in the order reference number and explain you'd like a refund as the price has dropped

CAE

Furndire

This was in this weeks MSE e-mail. Have you signed up to it?

If not just go to the link on the right hand side.

furndire

Yes I did, but missed that bit.

Just followed your instructions Jules, spot on, the price had dropped by about a fiver, so have asked for it back.

wilf55

all the things i bought before christmas have gone up in price!!!!

~Chameleon~

Damn I missed it by a couple of days :doh: An order I placed 10th Dec has now been reduced :rolleyes:

Super_Consumer

jules174 wrote: »

My friend sent me the link and below is what it says to do. It's pretty easy to follow, just need to wait and see if Amazon coughs up the money!!

What's this about?

Amazon has a hidden price promise that if you buy something and it drops in price within 30 days you can get the difference back. That means if you did any Christmas shopping there; you should check if the price has dropped in the sales, and if it has - claim the money back.

How do you get it back?

Amazon won't do this automatically, you'll need to go back and check the prices of the goods you've bought by logging into your account.

Simply visit your account and look at each invoice from the last thirty days and click on each item to view it's current price. Compare this to the price you paid and if there's a difference, copy down the order number and go to the 'Return and Refunds Contact Form' page to report it.

Step by step instructions

• Log into your Amazon account
• Click on 'view orders placed in the last 6 months'
• Copy the Amazon.co.uk order number:
• Click on the item to see if the price has dropped
• Click on 'Help' followed by Contact Us, 'Customer Service'
• Once you've found the right order click on Contact Amazon, copy in the order reference number and explain you'd like a refund as the price has dropped

To make it even easier I've added the more expensive items back to my wish list so I just go there to check for increases. I only set it up today so don't know how well it will work but sounds good in theory.

Super_Consumer

I've added the items I bought back to my Wish List and just go there to check them all. I only set it up today so don't know how well it works but it sounds good in theory.
:beer:

meerustar

I just checked to see if Pro Evolution Soccer Xbox 2008 had been reduced after I ordered it for my son for xmas.

I bought it for £24.97 ... It's now £39.99 :j :j

jules99

After viewing Martin's programme last nigh, I logged onto Amazon just now and the price of something I bought has dropped by £6 but I bought it 23rd November. Does anyone know if the rule applies if it still was reduced within 30 days but I am only claiming after 30 days?

Thanks

Julie