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OSPS paid less than claimed - why?

tee_3
tee_3 Posts: 100 Forumite
Part of the Furniture Combo Breaker
in Mobiles
Has anyone any experience of OSPS paying amounts less than those being claimed, ie on my pricematch deal for claim number two I have claimed £72, but received a cheque for £49.75. On claim 1 I received the full £72 as claimed.

Anyone else experience anything similar before I contact them?

Thanks

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