Sainsburys Credit Card

YorkshireBoy

gogsboy wrote:

There eyes and my eyes are two different views, I know my previous history, they are judging me on £32 which I never paid due to no so normal reasons.

Let me tell you something. My wife had an impeccable credit record until 1997 when a "catalogue" company she dealt with messed up with some administration work. My wife was marked down with a "late payment" (ring any bells?) on her credit history with Equifax. We had no idea this black mark was there until October 2001 when we were about to embark on our first re-mortgage since coming off a 5 year tie-in with another lender. I can tell you that we nearly lost the "deal of the century" with the new lender because of it. I had to write several letters and, in the end, the only reason we secured the re-mortgage deal was because the loan amount was within my salary multiple alone (and houses were cheaper then!).

gogsboy wrote:

I gave them remorse and plenty of it but was met with responces from a robot....badly programmed I might add

You were very lucky she agreed to take the payment and not penalise you further. After all, its people who operate their financial affairs as you appear to do that generate their profits for them (and therefore the reason they can keep running the 0% deals).

gogsboy wrote:

I had to go away at short notice so never had a chance to set up anything on this occasion

I can understand how you thought you could deal with the monthly payments yourself manually (ie you didn't know that you were going away), but I believe the whole point of these 0% cards (whether for spending or stoozing) is to let them run automatically by using the DD facility. After all, providing you give them your correct bank details, if they don't collect its their fault - not yours.

Having said all that, when you found out that you were going away, did you leave so quickly that you didn't have time to even make a phone call!

Finally, you came on this forum asking for advice. When you were given some (by some very prolific and knowledgable posters) you appear to have taken a very arrogant approach to these people who were trying to give you advice based on their vast experience (after all, this *IS* your first 0% card isn't it?)

This arrogance seems to have manifested itself again when you called the Sainsbury's customer service team.

You will do do well to try and control this arrogance in future, especially when asking for advice and assistance and, perhaps more importantly, when you're "begging" for a re-instatement of lost benefits due to a "genuine" hiccup in your finances.

Don't forget that the next hiccup could be on a £20K stooze on an 18 month 0% Capital One card, and this could cost you a *LOT* of money!

daveboy

This appears to be a waste of time folks - personally I wouldn't entertain trying to help this individual.

They have no hold on reality so I suggest that no further posts are made.

gogsboy

Fedz wrote:

I can obviously understand your position. I'd be upset too under the circumstances.

I would have paid at least the minimum payment straight away over the phone and arranged a direct debit for the minimum payment ( to safeguard any future oversights).

With all due respect too you: your talking £30 but they are talking £1k-£5k and you could have arranged the direct debit at any point before going to work as you had time to spend £1k on the card

I would have (re)acted different given the circumstances and politely asked to speak to a supervisor.

I'd call back and speak to a supervisor and or fax the head department - going higher usually reaps better rewards

Good luck!

I did pay the minimum straight away. It might not have been so easy to set up DD, well depends on their policy of setting one up.

Previously I had to get an agreement sent out to my address for me to sign and return...if that had been the case it would have been impossible.

The 1k was spent in one transaction, I had filled that particular card details in a form to send away but I had to leave at such short notice never managed to even send that off, someone else sent it off for me and I had hoped to be in phone range not so long after that but it never happened.....until was too late

gogsboy

YorkshireBoy wrote:

Having said all that, when you found out that you were going away, did you leave so quickly that you didn't have time to even make a phone call!

Finally, you came on this forum asking for advice. When you were given some (by some very prolific and knowledgable posters) you appear to have taken a very arrogant approach to these people who were trying to give you advice based on their vast experience (after all, this *IS* your first 0% card isn't it?)

This arrogance seems to have manifested itself again when you called the Sainsbury's customer service team.

You will do do well to try and control this arrogance in future, especially when asking for advice and assistance and, perhaps more importantly, when you're "begging" for a re-instatement of lost benefits due to a "genuine" hiccup in your finances.

Don't forget that the next hiccup could be on a £20K stooze on an 18 month 0% Capital One card, and this could cost you a *LOT* of money!

Due to the nature of what I do, yes I had to leave very quickly and many things never got done, things of greater importance.

If it was as simple as me going to do a shift somewhere for a few hours and come home again then it wouldnt have been an issue.

I wasn't arrogant with them, quite the opposite, I was very polite and asked questions and got poor answers (since called them back today and got somone a bit more knowlegable) and a cust rep who was actually being arrogant and pushy so it was at that point I said just leave it, not to be arrogant but as I had 101 other things to be doing and it was clear I wasn't getting very far.

Whats being arrogant about asking a few questions but keeping to the point and when being challenged having to elaborate and add some extras in, since my situation might not be quite what you would call normal work wise.

Dont really understand the 'stooze' lingo but re the 20k stooze, if it was that amount at stake and going to cost me a lot of money then for kick off I probably wouldnt get myself into that situation.

I have never been one for debt and living beyond my means, I spend on a card and the whole amount would be paid in full each month.

gogsboy

daveboy wrote:

This appears to be a waste of time folks - personally I wouldn't entertain trying to help this individual.

They have no hold on reality so I suggest that no further posts are made.

Reality....how do you come to that conclusion exactly?

Appreciate the responses of people, but I do realise I should have set up DD, I don't really need to be told that several times, that part is very clear and was clear prior to my post....I never done it and that's my mistake for whatever reason.

However I still dont know how exactly how I might be affected by the £32 oversight?

Some seem to think it might be a problem, I would have thought things like this might be looked at more closely.

Eg. Person A wants to remortgage but they were late in paying £32

Person B also wants to remortgage but they maxed out a card or two.

So they both get blots regardless of crime as such? Please inform me of this is you could be of assistance then I can maybe understand how the actually operate.

And if this is the case is there is a way to correct this?

YorkshireBoy

gogsboy wrote:

However I still dont know how exactly how I might be affected by the £32 oversight?

Read my post again - I thought I'd explained very clearly how my wife and I were "affected".

gogsboy wrote:

Some seem to think it might be a problem, I would have thought things like this might be looked at more closely.

Eg. Person A wants to remortgage but they were late in paying £32

Person B also wants to remortgage but they maxed out a card or two.

So they both get blots regardless of crime as such? Please inform me of this is you could be of assistance then I can maybe understand how the actually operate.

And if this is the case is there is a way to correct this?

Person A is a risk to the lender or, more accurately, scored as a risk by their computer-based credit scoring system (a "real" robot, not the kind you referred to earlier in this thread). He has a poor attitude to handling his finances. If he can't organise a £32 CC payment on time, will he also miss his £650 mortgage payment?

With regard to person B, there is nothing "criminal" about maxing out a couple of credit cards. In fact, providing the accounts have been managed satisfactorily, this would have very much a positive impact on an individual's credit rating.

Finally, and back to your own situation, this £32 "blot" will stay on your credit record for SIX YEARS. Check your Equifax & Experian files in July 2011 to make sure your record is then "clean".

gogsboy

YorkshireBoy wrote:

Read my post again - I thought I'd explained very clearly how my wife and I were "affected".

Person A is a risk to the lender or, more accurately, scored as a risk by their computer-based credit scoring system (a "real" robot, not the kind you referred to earlier in this thread). He has a poor attitude to handling his finances. If he can't organise a £32 CC payment on time, will he also miss his £650 mortgage payment?

With regard to person B, there is nothing "criminal" about maxing out a couple of credit cards. In fact, providing the accounts have been managed satisfactorily, this would have very much a positive impact on an individual's credit rating.

Finally, and back to your own situation, this £32 "blot" will stay on your credit record for SIX YEARS. Check your Equifax & Experian files in July 2011 to make sure your record is then "clean".

Yes I understood your situation, just you never went into details with the 'late payment' as in it might have been a good bit more than the £32 mark.

I meant maxed them out and not paid them back. Or put it a different way if Joe Bloggs is late with £32 or James Bloggis is late with £3200

Thats what I was trying to establish, is it just an auto generated system, which it seems to be to a certain degree.

Would that be 'scored' equally?

He cant organise a £32 payment....that is a black mark, do they not take into consideration that he has never missed a mortgage payment and his usual card has a 15k limit and when it has been used it has always been paid in full on a monthly basis? Does things like that not stand you in good stead or does this £32 late payment just take over?

YorkshireBoy

gogsboy wrote:

Yes I understood your situation, just you never went into details with the 'late payment' as in it might have been a good bit more than the £32 mark.

As I recall, it was £18 (and it wasn't even my wife's fault)

gogsboy wrote:

I meant maxed them out and not paid them back. Or put it a different way if Joe Bloggs is late with £32 or James Bloggis is late with £3200

Thats what I was trying to establish, is it just an auto generated system, which it seems to be to a certain degree.

Would that be 'scored' equally?

He cant organise a £32 payment....that is a black mark, do they not take into consideration that he has never missed a mortgage payment and his usual card has a 15k limit and when it has been used it has always been paid in full on a monthly basis? Does things like that not stand you in good stead or does this £32 late payment just take over?

Same answer for all your points...

I believe it's just a matter of 0's, 1's, 2's, 3's, D's, & S's for payment made, payment late, payment 1 or 2 months late, defaulted, and account settled. The size of the missed/late payment wasn't recorded on the standard Equifax individual report. I'm not sure if the CC companies have access to more detailed information. I'm not 100% sure of this so hopefully if it's incorrect someone will correct me.

gogsboy

YorkshireBoy wrote:

As I recall, it was £18 (and it wasn't even my wife's fault)


Same answer for all your points...

I believe it's just a matter of 0's, 1's, 2's, 3's, D's, & S's for payment made, payment late, payment 1 or 2 months late, defaulted, and account settled. The size of the missed/late payment isn't recorded. This is what is recorded on a standard Equifax individual report. I'm not sure if the CC companies have access to more detailed information. I'm not 100% sure of this so hopefully if it's incorrect someone will correct me.

Thanks for your input, its appreciated. So by that reckoning for someone who has made countless payments in the past and only had a slight hiccup, it wouldnt be frowned upon too badly, am I right in assuming that?

Does it matter which company you use to check your credit details or is it neither here nor there, I notice one doing a 30 day free trial...whats the catch

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FAO. Daveboy, seen some of your posts and I certinally wouldn't expect much input from you anyway based on what I have seen

YorkshireBoy

gogsboy wrote:

So by that reckoning for someone who has made countless payments in the past and only had a slight hiccup, it wouldnt be frowned upon too badly, am I right in assuming that?

Goodnight, God bless. :rolleyes: