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Motor Finance Compensation Scheme:

Hi I have just received an email from VW rejecting my claim “Our Decision

The evidence we reviewed confirms that commission of £200 was paid in relation to you

agreement. However, we did not identify any relevant arrangement associated to that

agreement.

For an agreement to be eligible for compensation under the scheme, it must include at least one

of the following arrangements:

• A Discretionary Commission Arrangement (DCA).

• A High Commission Arrangement.

• A Tied Arrangement, where an agreement between the retailer and lender existed which

offered exclusivity or priority to offer credit.

As a result, the agreement does not meet the eligibility criteria for compensation under the

scheme rules. This means there was no unfair relationship created under the scheme rules and

no compensation is due.”

Could I submit a formal objection and on what grounds could I do this

Comments

  • Isthisforreal99
    Isthisforreal99 Posts: 1,562
    1,000 Posts First Anniversary Photogenic Name Dropper
    Forumite

    Object to what? The fact you weren't fleeced in your finance agreement?

    You have zero grounds.

  • Ayr_Rage
    Ayr_Rage Posts: 4,346
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Forumite

    They have categorically stated that your claim does not meet ANY of the current thresholds for compo.

    Time to move on as there is no appeal system and they'd be severely punished if they mislead you.

  • dunstonh
    dunstonh Posts: 122,004
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Forumite

    Could I submit a formal objection and on what grounds could I do this

    Their response makes it clear that you do not meet the criteria for compensation. So what is your objection, and why do you think they are wrong?

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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