Recommend a company to help compensation claim from airline .

alfmurph

Our flight from Manchester to Jeddah was delayed 26 hours flying Saudi airlines so we tried to claim £520 each plus hotel bill , meals etc as we were 300 miles from home . Saudi airlines had us on plane for 3 hours they said trying to fix a technical fault but said they could not fix till next day .

They now say it was not a technical fault but a force majeure and will not pay out even for our expenses . Upgraded this to GACA but they are taking Saudi airlines explanation .

Is it worth fighting this and can anyone recommend a company that will take this on .

Woodstok2000

Go to the CAA first - you are entitled to your reasonable costs for hotel/meals regardless of the delay reason.

After that it's small claims court. No need to get a third party involved, they'll take a chunk of any claim.

LightFlare

https://forums.moneysavingexpert.com/discussion/comment/82182310#Comment_82182310

trying to enforce anything may be a challenge though depending on where Saudi Airlines are based (I could have a guess)

Woodstok2000

https://forums.moneysavingexpert.com/discussion/comment/82182345#Comment_82182345

Good point - headquarters in Jeddah, so if the CAA can't help it may well be best to leave it…..