New Nationwide online banking mess

buteman

@flaneurs_lobster They tell me what my payment date is which is a date which suits me. It's more complicated this way compared to what the old way was but at least I can do it now. I've set up chromium as my default browser now. I might try updating Firefox in a few weeks as I do like it.

Thanks for all support I've had from you all.

luci

I have a Nationwide credit card. I get an email every month telling me that my statement is ready. I can log in and see my statement, which shows the amount due.

I actually prefer using the app. That tells me everything I need to know.

buteman

@Luci I am 83 and although my eyesight is perfectly good for driving and day to day things on my phone I cannot read the text very well at the default text size so I have it zoomed. That means that to read most things I have to scroll left - right as well as up and down plus I much prefer to use a mouse.

On my system, Linux it's much more versatile as well. I think the new online setup is being influenced by using a system meant for mobile phones and tablets and has been pushed onto computers rather than designing something for them. Of course the idea means less on a page and is meant to be pretty rather than functional as the priority.

If you go onto online banking and switch between the old and the new you will see what I mean. One click and I see all of the credit card data in the one place. Same with my flex account with credit and debit in their own columns and so on.

At the very best all I can say is that younger ones who probably hardly ever use a computer compared to me it's probably okay but it isn't for me.

What does puzzle me is that both systems use the same data so I don't see why they can't both be left in place.

kimwp

Do you mean that previously you could see all the transactions in one page that you can scroll down, but now you can only see one month at a time?