sainsburys welwyn garden city

Woodstok2000

https://forums.moneysavingexpert.com/discussion/comment/82158291#Comment_82158291

Where does it say they don't know who the driver is and where they live? Where does it invite you, as registered keeper, to pay?

Coupon-mad

"could euro simply say there isnt one?"

How? There's no other reason why a PCN would have been generated.

DjangoUnchained

https://forums.moneysavingexpert.com/discussion/comment/82158543#Comment_82158543

wouldnt a pcn be generated precisely if there isnt one, ie the car reg was captured but no record of validation could be claimed?

Coupon-mad

Yes but the driver says they validated.

And even if they are mistaken, my wording forces a human at ECP to have a proper look and either supply what's asked for, or they'll say there was no validation matching a receipt for the paid shop of £12x.xx as shown on the bank statement.

Either way they must either cancel the PCN or offer to settle at £20. Per the keying error section of the CoP.

DjangoUnchained

i understand now ( i can be a bit slow on the uptake) I will try plan A first if i can and if not or they turn me down do as you advise.

DjangoUnchained

ok that was easy, plan A, popped into store asked nice lady on desk to speak to manager, she asked if she could ask what for. I said its a parking charge, she said if ive got it with me she can cancel it straight away, whipped out an ipad typed in details and minutes later i rrecieve a cancellation email, dont think she asked for reciept. thank you.

Gr1pr

Plan A worked again. ! An early complaint brings about a cancellation by the business

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/82159004#Comment_82159004

That is great news.

PLAN A STRIKES AGAIN!