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Horizon Parking

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Comments

  • ccluedo
    ccluedo Posts: 745
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Forumite

    No response from Premier Inn requesting cancellation of charge.

    Double checking...... I just ignore any further Horizon correspondence now...correct?

  • Bookends
    Bookends Posts: 46
    Eighth Anniversary 10 Posts
    Forumite

    A family member fell foul of Horizon Parking while staying overnight at a Premier Inn last autumn. There was nothing in reception to indicate the need to validate the vehicle and staff made no mention of it. Local staff have no clout in cancelling anything that emanates from head office so ignoring Horizon completely a terse email message to Whitbread led to it being cancelled.

  • Car1980
    Car1980 Posts: 3,670
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    edited 12 October at 11:14AM

    Out of interest did the staff hand you a paper form when you checked in and did you have to write your car reg down? I stayed at a Holiday Inn last year and I had to do that and I specifically asked "do I have to put my reg into the tablet as well (Parking Eye)" and they said no as they have a record.

  • Bookends
    Bookends Posts: 46
    Eighth Anniversary 10 Posts
    Forumite

    I google'd "managing director of premier inn" and checked with ceoemail dot com and came up with a name and email address A member of the executive team responded

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