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Horizon Parking
Comments
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No response from Premier Inn requesting cancellation of charge.
Double checking...... I just ignore any further Horizon correspondence now...correct?
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A family member fell foul of Horizon Parking while staying overnight at a Premier Inn last autumn. There was nothing in reception to indicate the need to validate the vehicle and staff made no mention of it. Local staff have no clout in cancelling anything that emanates from head office so ignoring Horizon completely a terse email message to Whitbread led to it being cancelled.
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What email address did u send it to pls?
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Out of interest did the staff hand you a paper form when you checked in and did you have to write your car reg down? I stayed at a Holiday Inn last year and I had to do that and I specifically asked "do I have to put my reg into the tablet as well (Parking Eye)" and they said no as they have a record.
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I google'd "managing director of premier inn" and checked with ceoemail dot com and came up with a name and email address A member of the executive team responded
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