ECP - AVERY MSCP MILTON KEYNES. NO VALID PAYAND DIPLAY PERMIT WAS PURCHASED

laddie123

But a permit was purchased within three minutes of parking. I wasn’t driving the vehicle but I made payment with my CC.

My appeal as RK included a screenshot of the entry on my online bank statement.

Appeal rejected (of course) but it was then that ECP introduced a different claim: I’d made a keying error! The last three digits of the VRN were missing which, apparently, constitutes a major error and I should now pay £20.

Nope. Not doing it.

It’s possible - but highly doubtful - that I made a minor keying error but missing three digits entirely? Inconceivable. Needless to say, the permit was disposed of when the vehicle was valeted a week after the event.

I didn’t go to POPLA with this; if I’m honest, I was having too much fun and cerveza in Spain for three weeks and forgot.

It looks as if ECP has made a mistake by goalpost-moving.

Any thoughts on this?

Gr1pr

Ignore them until a Letter of Claim giving you 30 days notice, or a Money Claim arrive in the post

ECP machines are notorious for being faulty

The CMA are currently investigating ECP for this and other issues

Nellymoser

Loads of stories online about payment machines printing incomplete VRMs, ECP charging £20 and POPLA rejecting motorists appeals.

https://www.kentonline.co.uk/kent/news/i-d-rather-go-to-prison-than-pay-140-euro-car-parks-fine-320781/

Coupon-mad

Watch the video showing how the old machines used by Euro Car Parks and Excel Parking Services Ltd do this to people:

https://www.bbc.co.uk/news/articles/cdeln2ly1z0o

And here's what will happen in the end:

https://forums.moneysavingexpert.com/discussion/6635215/county-court-claim-incorrect-vrm-dcb-legal-eurocarparks

laddie123

Thanks for all the replies.

I spent yesterday afternoon reading up on the (many) problems motorists have experienced with these machines.

If and when ECP send me court papers would it be in order for me to demand sight of machine maintenance logs?

What has really irked me: the original invoice demanded the usual £100/£60 without any consideration to the possibility of a £20 ‘major’ keying error. Was this a little fishing expedition? Is it even legal?

Gr1pr

You can put them to strict proof, yes

Its common practice in this currently unregulated industry, dont worry about it, leave the legal questions to the CMA and the government ( MHCLG. )

Come back to this thread if you receive a Money Claim N1SDT pack from the CNBC in Northampton using MCOL