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Hire purchase care needs new engine

I am looking for some advice please.  We have a car on hire purchase we are nearly 3 years into the 4 year agreement and it’s looking like it needs a new engine.  Whilst parked on the side of the road awaiting our mechanic to collect a dustbin lorry reversed into it.  Our car insurance have agreed to do the damage by the dustbin lorry but as the car doesn’t currently work the insurance companies agreed mechanics won’t take in the vechile as it doesn’t currently work.  Is 3 years a reasonable to have had the car before it needs a new engine.  We are stuck as to what to do.
Any help would be greatly appreciated.
Kind Regards
Clair

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Comments

  • Grumpy_chap
    Grumpy_chap Posts: 21,796
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Forumite

    I am looking for some advice please.  We have a car on hire purchase we are nearly 3 years into the 4 year agreement and it’s looking like it needs a new engine.  Whilst parked on the side of the road awaiting our mechanic to collect a dustbin lorry reversed into it.  Our car insurance have agreed to do the damage by the dustbin lorry but as the car doesn’t currently work the insurance companies agreed mechanics won’t take in the vechile as it doesn’t currently work.  Is 3 years a reasonable to have had the car before it needs a new engine.  We are stuck as to what to do.
    Any help would be greatly appreciated.
    Kind Regards
    Clair

    How old is the car?

    How many miles has the car covered?

    Has the car been serviced in accordance with the manufacturer's recommendation?

    What is the root cause of the car needing a new engine?

  • Ayr_Rage
    Ayr_Rage Posts: 4,261
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    edited 4 September at 4:24PM

    Was the vehicle brand new when you purchased it?

    Has it been serviced on time?

    What is the exact make, model and engine?

  • CD76
    CD76 Posts: 6
    First Post
    Newbie

    its a 2020 Range Rover evoke we have had it 3 years this December it didn't come with a service manual however we have had it serviced twice. We think possible the timing chain broken

  • CD76
    CD76 Posts: 6
    First Post
    Newbie

    Mileage 90000

  • Ayr_Rage
    Ayr_Rage Posts: 4,261
    1,000 Posts Third Anniversary Photogenic Name Dropper
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    Were the services performed by a JLR workshop?

    What engine is in the vehicle?

  • Andy_L
    Andy_L Posts: 13,225
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite

    Why is the Local Council not covering the damage their bin lorry did to the car?

  • CD76
    CD76 Posts: 6
    First Post
    Newbie

    a 2 litre diesel turbo, no our local mechanic and the council will pay for the damage they have done but the approved garage won't have it on site until the engine is fixed

  • CD76
    CD76 Posts: 6
    First Post
    Newbie

    Our main worry is we could get a new engine and then send it in for the dustbin lorry damage to be fixed and it may be written off if they don't think worth fixing

  • PTP123
    PTP123 Posts: 130
    100 Posts First Anniversary Name Dropper
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    Bad engine known to be unreliable. Even if you serviced it they still go wrong

  • born_again
    born_again Posts: 25,158
    10,000 Posts Seventh Anniversary Name Dropper
    Forumite

    So 6 year old with 90K (of which how many have you done in 3 years.)

    Have you checked any Evoke forums as it seems 60K to 100K this is a common issue.

    Have any of your 2 serices included a timing chain change Or is this the cam belt that has gone?

    Life in the slow lane
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