Vodaphone scam?

GregDeakin

Been trying to sign up for Vodaphone broadband using the link on this website with free voucher.

All goes well until you get to confirm, then Vodaphone says there's a problem and need to phone. when you call them they can't offer the deal with the voucher.

Tried across 6 browsers and two device, exactly the same on all.

This seem pretty dodgy to me.

Anyone else tried and failed to sign up to one of these deals?

flaneurs_lobster

It's not a scam and it's spelt Vodafone.

Is it possible that Vodafone simply can't offer broadband at your address?

la531983

Where is the "scam" exactly?

GregDeakin

Scam as in the quoted offer is not possible to get. Or I couldn't anyway, that's why I was asking if anyone had been able to get the offers currently listed from the broadband deals on this website. They give you an alternative method to signup by calling them, but they can't honour the same deal.

This was for fibre 150, which and I called up Vodafone, they can offer at my address.

Edited to say - when you go through the sign-up process and a given are phone number to call, it makes no mention that you won't get the quoted deal if you use this method to sign-up.

la531983

https://forums.moneysavingexpert.com/discussion/comment/82108013#Comment_82108013

How is a quoted offer not being available a "scam"? Who is benefitting financially with that?

"A scam is a dishonest trick or plan to cheat people out of money, goods, or personal data."

GregDeakin

https://forums.moneysavingexpert.com/discussion/comment/82108021#Comment_82108021

"oops something went wrong, please call this number xxxx to complete purchase"

It's not possible to get the sign-up voucher unless you complete the purchase via the website. They give you a phone number instead, but fail to mention you won't get the voucher if you use this method - even when you call them (they do if pressed). It is in the terms of the company which supplies the voucher, but not everyone is going to notice this, call up Vodafone, sign-up for 24 months, but never receive the (£150 in this case) voucher. This is dishonest practice.

QrizB

So, it's not a scam. It's some sort of technical hiccup.

And yes, I've successfully signed up with Vodafone twice via MSE and have received the voucher each time.

(The most recent was a year ago, so I can't claim it was especially recent.)

GregDeakin

It's being going on for the best part of a week; I'd call that a major !!!!!!-up rather than a hiccup.

I'm open to the suggestion it's a local issue, i.e. my !!!!!!-up rather than Vodafone's.

GregDeakin

Hum, website doesn't like male chickens..