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Halifax no longer sending login codes to overseas phone
Comments
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Many UK residents do travel but that doesn't mean they are they need to receive sms on a foreign number. Virtually all UK mobile connections roaming receive incoming sms on any compatible network without charge.
Non-residents / snowbirds / expats / boomers with holiday homes are probably not what a retail bank are aiming for.
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Right, ok, but if you were expecting a text from your BRITISH bank you would put your BRITISH SIM card back in, in order to get the text?
Some people are over thinking this.
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Right, ok, but if you were expecting a text from your BRITISH bank you
would put your BRITISH SIM card back in, in order to get the text?You do not have to do that. If you have two SIMs in your phone you can receive texts and calls from both SIMs.
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Why has the country become so provincial ? Simply recognise that some people, like me and the OP, use foreign phone numbers as a matter of course.
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Nothing provincial about it - I presume you're using a domestic bank account? Use an ex-pat account if you're overseas, and if then you can't use the service because of SMS 2FA failures (I thought it was pretty much all app authentication these days anyway?) then you'd have a legitimate complaint
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As a UK resident I have a perfectly legitimate complaint because the bank provides only a half-baked service.
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Because if you're expecting every UK-based financial institution to be able to cater for customers from any of the 200+ countries around the world, far beyond their regulatory and legal domain, rather than within the 1 country they are based in, that's a very strange approach.
Or should Suffolk Building Society now be expected to make sure they are aware of (and compliant with) any new banking legislation from Thailand, for example?
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UK banks are being more and more constrained on where they are allowed to conduct business and having a foreign telephone number registered to carry out that day to day business could be construed as conducting business in that territory. It is reasonable to expect UK domestic banking business to be carried out using a UK registered telephone number. The whole point of mobile phones is that they are mobile and you can take your phone and UK number with you anywhere in the world. Life is as difficult as you want to make it ………..
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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I disagree. 99.9% of customer needs will be met by sending SMS to a local SIM only. I'm not in the least bit provincial but I can totally understand why a UK bank would only send to a UK number. HSBC that proclaims their international credentials might be different?
Remember the saying: if it looks too good to be true it almost certainly is.2 -
You come up with a 99.9% figure and yet we already have 2 people complaining on this one thread.
There are a surprising number of people in Britain who do international business.
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