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Santander- No Response

HI,

I've used MSE template for compensation claim to a couple of Finance companies. Black Horse have been brilliant and regularly in touch.

Santander though, no acknowledgement - nothing, sent numerous emails to 2 different emails and then Customer Service to request advice in lack of response. Anyone else had this...and advice on what else to do/ options?

Thanks

Comments

  • dunstonh
    dunstonh Posts: 121,671 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker

    There's no hurry for a reply. You may as well wait until the scheme is opened and resubmit it when it is. Until then, even if they did reply, it would be sitting in a pile with no action taken against it

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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