Process for Appealing a PCN / Debt Collection for a Courtesy Vehicle

Otter7865

Hello,

I today received a letter in the post from a debt collection agency regarding a PCN which I've not paid, and a request for immediate payment.

It is for a courtesy vehicle.

It is the first contact I have received.

I wanted to sense check my process here to see if there's anything else I should be doing:

1. Email to the Debt Collection agency disputing the debt.
2. Email to the parking firm requesting information, including:
   1. A copy of the original hire/courtesy car agreement.
   2. A copy of the statement of liability signed by me.

I personally don't have any evidence of being at this location on this day, as I was working from home and don't have anything else in my calendar to suggest anything else. I cannot find entry logs for the office door for that day either.

I have been cautious with the information provided here, so please let me know if there is anything else you need to advise on this.

Thanks

Gr1pr

Check what the courtesy vehicle RK did regarding the original pcn, because they may have named you as hirer

Coupon-mad

They had to send you a Notice to Hirer, so ask the parking firm's DPO for a copy.

Bet it doesn't exist…

Which PPC and which useless DRA?

Otter7865

https://forums.moneysavingexpert.com/discussion/comment/82087600#Comment_82087600

I suspect they will have done, as they otherwise wouldn't have been able to obtain my details for the letter (they wouldn't have known I was in possession of the vehicle during that time).

https://forums.moneysavingexpert.com/discussion/comment/82087941#Comment_82087941

My plan is to request the info from them (PPC) via a DSAR.

PPC = One Parking Solution Ltd

DRA = ZZPS

Coupon-mad

OPS = from Worthing which is my neck of the woods. I've never lost against them in court!

Which site and why did you get the PCN?

When you get a copy of it, please show us.

Otter7865

https://forums.moneysavingexpert.com/discussion/comment/82090990#Comment_82090990

At my work premises I believe, for a lack of permit (we lease the spaces).

I'm asking for clarification on this, as I seldom park in the allocated parking due to it being used for clients - I use the multi story so I'm not 100% confident which it is at the moment.

Coupon-mad

Not Vantage Point in Brighton? Scam site.

Otter7865

https://forums.moneysavingexpert.com/discussion/comment/82092381#Comment_82092381

No, in Worthing itself.

I've done a DSAR, yet to hear back.

I've also advised ZZPS I'm disputing it.

Coupon-mad

Please show us ZZPS' aggressive reply.

Otter7865

https://forums.moneysavingexpert.com/discussion/comment/82094680#Comment_82094680

I will if I receive one - 7 days in and I've not yet had anything.

No response on the DSAR other than a request for additional information from them to prove I'm the person who received the ticket, which I provided.

Le_Kirk

Anyone receiving a Subject Access Request has one calendar month to respond.