We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Stellantis Finance

Got a response today for a complaint i put in with a Motor Finance agreement. The agreement was taken out in 2013 (details from equifax) with Northridge. They merged with Stellantis in 2021 and response from them was. Contact details haven;t changed. have i any redress?

This could be for a number of reasons, including: 

  • The contact details provided don't match the information we hold for any finance agreements in our records. 
  • The finance agreement was not provided by Stellantis Financial Services. 

Comments

  • MSE_ForumTeam5
    MSE_ForumTeam5 Posts: 1,442 Community Admin
    Part of the Furniture 1,000 Posts Photogenic Name Dropper

    Hi @Vaderblue we've moved your thread to the part of the forum that's for car finance questions

    Official MSE Forum Team member. Please use the 'report' button to alert us to problem posts, or email forumteam@moneysavingexpert.com
  • Nasqueron
    Nasqueron Posts: 11,776 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    Half your post seems to be missing, can you paste whatever it was you tried to?

    If they are saying they that they don't have any details for you then there isn't much you can do except hope there is some allowance in the eventual final agreement to check against cases they do have details for.

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.6K Banking & Borrowing
  • 254.8K Reduce Debt & Boost Income
  • 456.1K Spending & Discounts
  • 248.2K Work, Benefits & Business
  • 605.7K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.