HELP UKCPS/Trace Debt

hangrygal

Hi,

My husband parked on street, and got a parking charge from UKCPS. Apparently you couldn’t park there as it’s private land which he didn’t know. I appealed using the template and it got rejected. However I didn’t realise they aren’t part of BPA and so cannot appeal at POPLA. They sent another letter for the same location, different date but this was apparently a SECOND letter. We never received the first one for this date. This letter had no image evidence at all. Couldn’t appeal as the date had passed by the time it came. So all in all two charges.

now it’s gone to Trace debt recovery. Husband wants to pay. What’s the process here for non BPA, they are part of IPC.

Friend pointed out the letter isn’t poFa compliant and is urging us to send appeal letter via post now as the deadline for appealing online has passed.

please advise, would really appreciate it.

hangrygal

they’ve also reached out to him on his number

ChirpyChicken

"reached out" another awful American term

https://portal.thetracegroup.co.uk/Login?errorCode=1 - register here , tell them to remove XX number and replace it with some made up number in the "request a service section"

other then that dont engage

Nellymoser

Tell him not to answer their calls and block the number.

If you haven't already read the NEWBIES Announcement thread (top of page 1) you should, particularly POST 4 - Debt Letters and POST 2 - Small Claim.

There's also a link in there somewhere to Coupon-mad's thread-of-pictures-of-parking-firm-ntks you'll be able to compare the wording on your pcn to see if it's POFA or non-POFA.

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/82082393#Comment_82082393

register where?

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/82082359#Comment_82082359

Block them.

I really hope he hasn't paid either of them?

There is no impartial appeal but there is no bailiff or CCJ risk and pretty much everyone wins in court or sees their case discontinued in the end.

Defending is easier than appeal.

Show us pics of both PCNs with your data and all refs and your VRM redacted. Back page too, please.

And show us where the street is on GSV.

hangrygal

Thanks for responses. @Coupon-mad no he hasn’t paid, as I convinced him not to. But then now feel the pressure on me to get it right incase he has to go to court or pay more fees etc. the letters are attached. Second letter has nothing on the back

hangrygal

I’ll have to wait until he’s back to get the street view and not sure exactly where it was

hangrygal

@coupon-mad

under this bridge, but ofc the barriers weren’t there

Coupon-mad

"Friend pointed out the letter isn’t poFa compliant"

It is. So forget that!

Ignore Trace debt recovery.

No danger as long as he doesn't ignore a Claim Form, which will come in due course from Moorside Legal (connected to Trace). Easy to defend. A cinch!

But that site doesn't look like private land. Totally understand why a driver would think that road is public highway.

Any chance of going on foot sometime to get fresh images of lack of signs & lines including how it looks on approach in traffic?

hangrygal

Do Trace/Moorside legal always take it to court? I’m happy to ignore them, just need to provide my husband with the reassurance too