This w/e I am "debanked" (now resolved: 90 hours wait, no info. Complaint rejected. Now ombudsman.)

Andrea15

https://forums.moneysavingexpert.com/discussion/comment/82090464#Comment_82090464

Exactly what I thought!

zagfles

Today I was in a long queue at the bakery I mentioned earlier. Everyone in front of me in the queue paid by phone except one who paid by card. Not a single one checked the amount, they couldn't have, it was a hand held terminal (like you get in restaurants) with the front end facing the customer and the screen angled towards the member of staff behind the high counter. So no chance at all of being able to see the screen unless you're 7 foot tall or ask them to show you.

I paid in cash.

wmb194

https://forums.moneysavingexpert.com/discussion/comment/82090927#Comment_82090927

After paying they should have received an alert to their phone telling them how much they'd spent and where. So whilst it isn't great they didn't know the amount beforehand they will have known soon after paying,

GeoffTF

https://forums.moneysavingexpert.com/discussion/comment/82091061#Comment_82091061

Knowing the amount only after you have authorised the payment is not good.

Barkin

https://forums.moneysavingexpert.com/discussion/comment/82091061#Comment_82091061

I get pretty much instant notifications from my Starling account. Not so much if I use my MBNA card, and no notifications whatsoever if there's no WiFi or mobile data connection present.

wmb194

https://forums.moneysavingexpert.com/discussion/comment/82091091#Comment_82091091

Of course but my point is that they will know the amount because there will be an alert on their phone. If there’s an obvious error they’ll soon know.

masonic

https://forums.moneysavingexpert.com/discussion/comment/82091136#Comment_82091136

That could be what those people were thinking, but the example of this thread shows the consequences can be much more severe than simply going back to sort it with the retailer.

Yorkie1

I was very proud of myself for remembering to ask to see the figures before using my c/c in the bakers at the weekend!!

MrsCD

https://forums.moneysavingexpert.com/discussion/comment/82081349#Comment_82081349

I had one last week who put in £3000 instead of £300, and it had gone as far as the 2 step authorization on the credit card app. Thankfully I noticed and rejected it! My card wasn't stopped though.

masonic

https://forums.moneysavingexpert.com/discussion/comment/82092202#Comment_82092202

Out of interest, what sort of transaction was that? I've only known 2 step authorisation used in online transactions.