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Historic PCN's Alliance parking subject access request help

Hello,

I'm hoping for a little bit of advice. I have read the newbies thread and tried to go through the forum but become a little bogged down on where I am in the process…
In summary, I have received 3 debt collection letters for PCNs from 2023 from Trace, related to parking in 2 different Alliance owned car parks in Cornwall. I have paid all three of these now after requesting the evidence and being provided with photo's showing I had overstayed beyond the grace period.

The problem is though these PCNs (and any other potential ones) went to an old address as the V05 doc was not updated when I moved house (since rectified).
My concern is there could be many instances of overstaying at these car parks as I parked there regularly for months and I wasn't aware of the strict grace period and I never got a ticket on the car or through the post (not updating that address sucks!).
I have now requested an SAR from Alliance which they appear to have sent me but it only covers the PCNs Trace have on their books and it seems like perhaps they haven't sent me a full historic record - only the ones they have with the debt collector - is that possible?
I have emailed back the data protection officer to try and get confirmation this is everything they could possibly have tried to send me in the past.
Legally where do I stand on getting access to my full history and how will I know if they have sent me everything - for eg, if another PCN appears in a few months can I say - 'well I did ask you to send me my data and this wasn't included?'
Just don't know where I stand with everything at this moment in time.
Thank you so much in advance for any help.

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Comments

  • Gr1pr
    Gr1pr Posts: 16,111 Forumite
    10,000 Posts Second Anniversary Photogenic Name Dropper

    FYI

    Alliance Parking might run those car parks, but wont own them !

    The Issue with the V5c was the keepers error, so Alliance were correct in obtaining keeper details from the DVLA database and posting the letters to that address, regardless ( as would also happen with council or police or tunnel or bridge notices ), so not their problem

    A SAR request should obtain everything that is your data under GDPR, not just debt collector ones, you are the subject of the SAR, and your VRM details and old address should be enough to obtain all documents and pictures that include your data

    Under the DPA, they MUST include absolutely everything that is your data, letters, pictures etc

  • Car1980
    Car1980 Posts: 3,589 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker

    You'd be best asking the DVLA for your vehicle requests.

    Don't highlight potential unpaid invoices they've already internally written off!

    And no more paying scam invoices.

  • Coupon-mad
    Coupon-mad Posts: 165,648 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 July at 3:06AM

    " I have paid all three of these now after requesting the evidence and being provided with photo's showing I had overstayed beyond the grace period."

    Run that by us again. YOU PAID A SCAM INVOICE x 3?! Surely not at £170 a pop…

    Nobody pays these.

    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • James_Poisson
    James_Poisson Posts: 951 Forumite
    500 Posts First Anniversary Photogenic Name Dropper

    "I wasn't aware of the strict grace period"

    It was probably wrong anyway, or against the Joint COP, they make it up as they go along to trap you!

  • Allo_vera
    Allo_vera Posts: 7 Forumite
    Name Dropper First Post

    @Gr1pr thank you to you too, this is useful to know

  • Allo_vera
    Allo_vera Posts: 7 Forumite
    Name Dropper First Post

    @Car1980 thank you. Do you mean request my data from DVLA to see which companies have requested my data from them?

  • Allo_vera
    Allo_vera Posts: 7 Forumite
    Name Dropper First Post

    @Coupon-mad thank you also. I paid £140 x 3.. I was threatened with a CCJ. What makes you certain they are scam invoices? I only ask as when I contacted Citizens Advice about this they said that private parking firms can take you to court for unpaid PCNs. I panicked as I thought I'd be a worthwhile target for them to take to court as there was more than one PCN.

  • Car1980
    Car1980 Posts: 3,589 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker

    Yep. They'll tell you who requested your address and when.

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