Event Cancellation - Heritage Live

GDB2222

The MCOL fee is the same for any claim up to £300, so claiming £100 for loss of enjoyment is not going to increase the court fee.

The practical approach is to put in a claim that is as high as possible but not worth the company’s time defending. You can add in fixed costs of £33 (which is two thirds of the standard figure of £50, as the op would be a litigant in person).

By the time you add it all up, the op will probably be claiming £200 or so, and few companies will want to attend court to defend such a trivial amount unless they perceive an Important point of principle.

Harrygsi

My Partner paid over £1170 for tickets and a hospitality package for Heritage Live at Sandringham later this month. She filled in forms for a ticket refund from See Tickets but has not even had anything from them. What should she do?

NormalforNorfolk

Got the See Tickets refund for face value of the ticket and the parking, so a total of £165 out of the £198 inc booking fees and cancellation insurance - which is better than I thought I was going to get at one point, when there was the conflicting reports from See Tickets and Heritage Live, so it’s a win as far as I’m concerned.

geoff_ss

Is it possible for ticket sellers to pay a percentage of their high charges to the event organiser, in return for being picked as a monopoly seller? I'd guess an automated online ticket sale costs less than £1.80, not over £18 (as shops allow unautomated £1 credit card purchases). If ticket sellers bid to be chosen through cash-backs, then when an organiser cancels an event, it can keep some income after the ticket is refunded?

eskbanker

I'd guess an automated online ticket sale costs less than £1.80, not over £18 (as shops allow unautomated £1 credit card purchases)

Without having any desire to defend the level of fees charged by these companies, a low value shop purchase isn't a meaningful benchmark, as ticket sellers have to invest substantial sums in systems and infrastructure to accommodate high-volume peak throughput…