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Moneyfarm Cash ISA - impossible to get interest breakdown?

Nothing on the app and in the quarterly statements mentions the interest added. Only way I can seem to do it is a monthly view and deduct the ‘earnings’ from the previous month. But ideally I want to see when and how much they paid me for the 12 month bonus. Any ideas? I have emailed their hello@ address but as with them all they take days to respond and I’m wanting to transfer out ASAP.

Comments

  • masonic
    masonic Posts: 30,289 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 9 July at 9:07PM

    From what I recall, MoneyFarm offered a boosted rate, which was applied over 12 months. So you would need to check the interest you've been receiving has been paid at the boosted rate.

    Current terms are here, but may differ from what you signed up to: https://www.moneyfarm.com/uk/cash-isa-boost-tcs/

    (Edit: tell a lie, you can scroll down and see all of the historic versions)

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