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Should a Beko Fridge Freezer Reach Minus 18 on Setting 3?

I have a new Beko fridge freezer, non frost free, in use for 10 days that I am having trouble getting the temperature right.

At setting 3 (of 1-5) the fridge is at 4c but the freezer is only minus 10c even though the cooling cycle is running for 90 minutes or more even when it hasn't been opened. At setting 4, the freezer goes to minus 18 but the fridge is iced up because the cooling cycle lasts 3 hours.

I am giving it 24 hours to adjust before checking things. Its about half full, with large tubs of water in the fridge and tubs of ice in the freezer (the ice came from a chest freezer). I am opening the fridge a little as possible, maybe 6 times a day and opening the freezer once a day.

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Comments

  • QrizB
    QrizB Posts: 24,553 Forumite
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    edited 3 July at 3:34PM

    Where are you measuring your temperatures?

    When you say "the fridge is iced up" do you mean there's visible frost on the cold plate, or do you mean your refrigerated produce is freezing?

    (FWIW I chose a separate fridge and freezer so I could avoid having one dependent on the other like this.)

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  • csnann
    csnann Posts: 473 Forumite
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    edited 3 July at 3:39PM

    I have the fridge thermometer in a glass of water at the back of the middle shelf. The freezer thermometer is in the middle drawer laying on an ice pack and under a bag of oven chips. The back panel was completely frozen over and the things close to it were starting to freeze.

    Is it normal for a new machine to have such long cooling cycle run times?

  • Albermarle
    Albermarle Posts: 32,419 Forumite
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    I have the fridge thermometer in a glass of water at the back of the middle shelf

    The 4 degrees sounds about the right temperature. However minus 10 for the freezer is not cold enough.

    As said having one control for both is not ideal.

    Try setting it at 3.5 .

  • Eldi_Dos
    Eldi_Dos Posts: 2,771 Forumite
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    @csnann , Did you leave the fridge freezer unused and stationary for a minimum of twenty four hours before you plugged it in? Especially if it arrived during the heatwave.

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  • csnann
    csnann Posts: 473 Forumite
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    The delivery men said to leave it for 4 hours before switching it on, so that is what I did. I realised it would be working harder in the hot weather so I didn't put anything in the freezer until the weekend, although I used the fridge as normal. I only started checking the temperatures on Sunday.

  • csnann
    csnann Posts: 473 Forumite
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    edited 3 July at 7:08PM

    I didn't know you could do that! I will try it and see what happens.

  • EssexExile
    EssexExile Posts: 6,692 Forumite
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    It sounds faulty, assuming the freezer is at least 3 star rated.

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  • csnann
    csnann Posts: 473 Forumite
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    its a standard 4 star model. If setting it to 3.5 doesn't sort it, I will contact the retailer about it.

  • silvercar
    silvercar Posts: 51,361 Ambassador
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    My fridge thermometer sits on a shelf, there is no need to put it in water. I order if this is causing an inaccurate reading.

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  • silvercar
    silvercar Posts: 51,361 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper

    Empty freezers need to work harder to maintain temperature than full ones, try adding a few loaves of bread to assist it.

    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
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