All Parking Services LTD

chocolatesocks

Hi all, newbie here - I received this parking charge from All Parking Services LTD last week. My primary gripe is that I received it after the discount window ended, meaning I can’t pay the reduced rate.

I had a read through the newbie post and have determined that All Parking Services UK is a BPA member, but unsure where to go from here. Any advice is much appreciated.

Please see attached the front and back of the letter sent (replace hxxps with https):

hxxps://www.dropbox.com/scl/fo/udwaagg9icfhrqncy2t5h/AEj1ApBu2EyCvrHx1CGSdhw?rlkey=dj7udjmd8wnslj2ocxe4vtlll&st=1vh6boaq&dl=0

Le_Kirk

Your pictures posted above for you

Le_Kirk

Why would you want to pay anything, even the so-called "mug's discount"? If you have read the NEWBIE sticky you will see that Plan A is to complain to the landowner/landholder and after that, if it fails, an appeal by following the instructions on page 2 of the letter, Have you checked if it is POFA compliant? Only complain and/or appeal as keeper NOT driver.

cooldude255220

Appeal to All Parking as the KEEPER. Do not identify who was driving.

Keep it short. Just say the Notice to Keeper is not POFA-compliant.

They will undoubtedly reject your appeal and give you a POPLA code.

Then, at that stage:

Appeal to POPLA as the KEEPER. Do not identify who was driving.

Appeal along the lines of:

Compliance with Schedule 4 of the Protection of Freedoms Act 2012 is a relevant issue in this case because the operator has issued the PCN to me on the basis that I am the registered keeper of the vehicle in question.

A creditor only has the right to recover unpaid parking charges from the keeper of the vehicle under paragraph 4(1) of Schedule 4 where the criteria in paragraph 4(2) of Schedule 4 are met.

Paragraph 4(2)(a) requires that the conditions in paragraphs 5, 6, 11 and 12 (so far as applicable) are met.

Paragraph 6(1)(b) requires that a Notice to Keeper is given accordance with paragraph 9.

Paragraph 9(2)(b) of Schedule 4 requires that the notice must:

inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full.

The Notice does not include the latter half of that requirement; namely it does not confirm that the parking charges have not been paid in full.

This is fatal to the right to recover from the keeper.

Paragraph 9(2)(e) of Schedule 4 requires that the notice must: state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper (i) to pay the unpaid parking charges; or (ii) if the keeper was not the driver of the vehicle, to notify the creditor of the name of the driver and a current address for service for the driver and to pass the notice on to the driver

The Notice does not state that the creditor does not know both the name of the driver and a current address for service for the driver.

This is fatal to the right to recover from the keeper.

Nor does the Notice invite the keeper to pay the unpaid parking charges, or invite the keeper to notify the creditor of the name of the driver and a current address for the driver.

This is fatal to the right to recover from the keeper.

Coupon-mad

"My primary gripe is that I received it after the discount window ended, meaning I can’t pay the reduced rate."

My goodness - that isn't your primary gripe! This is a good thing as it stopped you paying. And who cares about the bribe money? Nobody pays ZZPS.

This is issued by third party (ZZPS) who IMHO talk crap and only make money if people pay, so expect some back and forth with them! Read other threads about ZZPS.

No saying who was driving.

chocolatesocks

Thanks all, will send over the appeal. I did give them a call and gave my details, said I received the letter after the 14 days, never said who was driving though!

Coupon-mad

LOL… you PHONED ZZPS?! Nobody calls that lot. They don't exist to help people.

chocolatesocks

Hi everyone, so I received a response back from ZZPS after my initial message, they did not supply a POPLA code.

Here was my initial email to them:

Dear Sir/Madam,

I am the registered keeper of the above vehicle and I appeal against this parking charge in that capacity. I do not identify the driver.

The Notice to Keeper issued in this case does not comply with the requirements of Schedule 4 of the Protection of Freedoms Act 2012. The conditions for holding the registered keeper liable have therefore not been met, and you have no right to pursue me as keeper for this charge.

I request that the charge be cancelled. If you reject this appeal, please issue a valid POPLA verification code so I may escalate the matter.

Yours faithfully,

XXXXXX

Here is their response:

Good afternoon 

We have received your appeal as the Registered Keeper. Please be advised, the contravention was on 12 May 2026 and we had sent the Parking Charge on 18 May 2026 therefore, the  Parking Charge does comply with the Protection of Freedoms Act (PoFA) 2012 as the initial notification of the Parking Charge was sent within 14 days of the contravention.

Whilst we do not dispute what you have or have not received and in what timeframe, the progression of the matter begins from the day the Parking Charge is sent.

Due to this, we would require the driver to appeal the issuing of the Parking Charge, in the absence of an appeal within the twenty-eight (28) day timeframe the registered keeper will remain liable for this matter.

Kind regards 

XXXXXXX

What are my options going forward? Thanks in advance!

ChirpyChicken

@Coupon-mad will give you a suitable reply

Coupon-mad

Here's one I wrote earlier:

https://forums.moneysavingexpert.com/discussion/comment/81965089#Comment_81965089

chocolatesocks

@Coupon-mad that one’s cracked me up. Sent!