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Initial Parking - Seel Street, Liverpool - Initial Parking - currently ignoring DRP threatograms

jugulator
jugulator Posts: 71
Ninth Anniversary 10 Posts Name Dropper Combo Breaker
Forumite
edited 8 September at 4:28PM in Parking tickets, fines & parking

Hi there,

My son (19), received an NTK for parking at Seel Street, Liverpool. He said that he paid for the parking and showed the payment details. I appealed to Initial Parking (IP), using the newbie thread and copied the blue text. I also added that he had paid for it and attached his bank statement (his ticket was lost).

I got a reply the following day rejecting my appeal. They say that he paid for 1 hour but stayed for 1 hr and 42 minutes. I was not aware of this and he did not told me. He said he thought he paid for the whole duration. I think, this was a huge error, as I cannot contest the visibility of the signage etc because of this, as the payment implies that the he had seen the sign?

Now, I need appeal to POPLA, there are only few more days left to the deadline. I would appreciate, if anyone can point me to best points to contest this with POPLA.

Many thanks.

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