Anything I can do about this parking charge?

Coupon-mad

But there's no 14 days deadline. Nobody cares about the discount bribe. You seem to have missed me saying that in the first FAQs in the NEWBIES thread.

Yes you are merely hooking a POPLA code from them for now.

DWesrey

Yeah, fair point, thank you. I’ve just never had to properly appeal one in the past so it still feels scary, even though I know there’s the three pretty killer bits of evidence against it.

I was wondering about complaining to the landowner as well, to have them cancel the charge (I’ve had success with this in the past with Waitrose for example), but I think I’d have to bring up the whole “no charge after 5:30” silver bullet thing. Feels like it would not be worth risking them talking to TPS about this and losing that option? What do you think?

Coupon-mad

I agree. You don't want a reply confirming they changed it!

DWesrey

So TPS have replied and said that I need to provide the driver’s details, and if not then they can transfer liability to the keeper due to PoFa. As expected really. Do I ignore the letter or do I need to appeal saying I’m not going to provide it?

I went to the car park on the 3rd July also to go and photograph the signs. The £100 sticker is stupidly small, and on some of the signs isn’t even properly stuck in the right place. Will a timestamped, location stamped photo from July 3rd suffice or do I need to go again right before the POPLA submission date?

Gr1pr

You probably have all you need if you have pictures of the signage

Ignore the phishing reply and wait for a popla code as coupon mad stated above

Car1980

https://forums.moneysavingexpert.com/discussion/comment/82059016#Comment_82059016

No need to reply, but since they are quite litigious you could tease an incriminating statement out of them.

Ask: "You state I need to provide driver's details. If the keeper does not provide the name and address of the driver, should this be a different person, can you confirm whether the Protection of Freedoms Act 2012 imposes a 28 days deadline for keeper to do so? And if so, can you confirm you would refuse to transfer liability to any other person after 28 days have elapsed?

Coupon-mad

But I'd just sit & wait for the POPLA Code. Your photos sound like brilliant evidence!

DWesrey

https://forums.moneysavingexpert.com/discussion/comment/82059701#Comment_82059701

TPS sent absolutely no follow up, and I have now received a letter from a debt collection agency stating that TPS have passed my details onto them. Have you ever seen this before? I was not provided a POPLA code at any stage despite TPS indicating this would be their next step if I did not provide driver details to their “phishing” email.

Umkomaas

I have now received a letter from a debt collection agency stating that TPS have passed my details onto them. Have you ever seen this before?

A million times. It’s a ‘next stage’ in almost all unpaid charges.

I was not provided a POPLA code at any stage despite TPS indicating this would be their next step

Complain to TPS about it. Then escalate to BPA if no satisfactory response.

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/82122205#Comment_82122205

Definitely complain about no POPLA code, then escalate it to the BPA.