Confusion over when Transitional Protection ends, help needed please.

Jamjam232

Hello,

I am new to the forum and need a bit of guidance as I feel quite confused and slightly overwhelmed. I apologise for the length of this discussion and if anyone has the time to advise me, I would be extremely grateful.

My query is around Universal Credit and Transitional Protection in particular. For context, I was Managed Moved/Migrated across from Tax Credits; Child and Working Tax Credit in February 2025. At the point I was moved over, my daughter because of her age was considered a non-dependant on my UC claim, so has never been a child on my UC claim, because of her age when we got moved. My daughter gets the Standard Rate of PIP and attends university but lives with me and commutes every day to uni.

When I was moved over, I was given a high Transitional Protection figure over 1K. I asked Universal Credit, the Job Centre and the Citizens Advice, if this was correct, as I was concerned I had been paid too much. It has been checked several times, as due to having a child with a disability on tax credits, they said this was why my TP was high. I asked UC when I first moved over, how they reached the initial Tax Credit and Transitional Protection figure, and they said £766.19 was combined monthly Working and Child tax credits. The advisor at UC said they used the UC Standard Allowance at that time of £393.45 and took this away from my earnings at that time of £903.89; I believe this was the tapered earnings. They then get a figure of £510.44, they then added this to the £766.19 to get a Transitional Protection figure of £1276.63.

Currently, the TP has been eroded, which I understand due to the Standard Rate and Housing Element increases in April. I now receive on UC Standard Allowance £424.90 and Housing £673.86. My TP has eroded to £11971.41 before the earnings taper.

I have been to the Job Centre near to where I live and the advisor said the Transitional Protection will erode through the upratings each year and end once it has reached zero, or if I have changes in circumstance, as far as he knew. As you can imagine, this did not sound very concrete to me and I am getting conflicting advice. Other people are saying, Transitional Protection will keep going until the amount I get on UC equals, or is more than what I get on UC and Transitional Protection combined. Some people are saying you have to add up all the elements and compare to what you had on legacy benefits for it to end. If I did that surely the Standard Allowance £424.90 and Housing £673.86 would be £1098 and higher than what I got on Tax credits of £766.19. Some people are saying add what you get on UC and compare with TP, when it equals, or is more than your TP, it will end. However, this still confuses me, with regards to the many comments and things I have read online about the Transitional Protection being eroded with upratings each year and needing to reach zero, penny for penny. Would it then be whichever came first, legacy benefits, compared with TP on its own, or legacy benefits compared with UC and Transitional Protection.

My other two points, I have a daughter who anticipates moving out in the next year or so. If I were to be on UC at that time, would this end my TP, bearing in mind she has never been a child on my claim. I do tend to get overly advised, and the Citizens Advice Bureau said because she is not a child on my claim, it would not affect my TP. They said it would affect having a three bedroom home, as I rent from a housing association and bedroom tax for two bedrooms would be applied.

My third and final question is, if I were to go into social housing into a smaller house with rent that is less than I pay now, how would this affect my UC, would TP be ended?

Having done the calculation, if UC were to end for me, because of the TP ending, I would not be entitled to any UC at all, as my earnings are outside the range for any help.

I am enormously grateful for this money and I am someone who has been through cancer, has autism and a child with autism managing and working on my own as a single adult, so with the debts I had built up when I had cancer, as you can imagine, receiving this money was a life line. Having said that, I realise this money will reduce over time and eventually disappear. I am just incredibly confused about the information out there. I am just trying to understand when I am likely to lose this money, so I can plan my life around this and potentially move to a smaller place to offset the loss. Understanding this information, will help me to put in place decisions I need to make.

Thank you in advance for your advice.

Jamjam232

Just to be a bit more concise, I wanted to check the quote I have seen many times on various online benefits platforms.

On one hand:

• Your transitional protection payment will continue until your Universal Credit entitlement is the same or more than your previous tax credits, or benefits.

Compared with various statements online about:

• The Transitional Protection being eroded with the upratings overtime, and eventually ending once it reduces to zero.

NedS

https://forums.moneysavingexpert.com/discussion/comment/82009597#Comment_82009597

They are both correct.

Let me give some examples.

Say for example you have a UC entitlement of £1000/month and a TP element of £500/month giving a total payment of £1500/month

If inflation were 10%, and your £1000 UC entitlement rose to £1100 due to uprating in April, then your overall UC would stay the same at £1500, but would now comprise £1100 UC and £400 TP. The TP element has been eroded from £500/month to £400/month due to uprating.

Now lets look at another example for a change in circumstance, based on £1000 UC and £500 TP giving £1500 total. If there were a change in circumstances that caused your base UC entitlement to rise from £1000/month to £1200/month, your TP element would reduce to £300/month keeping your overall UC at £1200 + £300 = £1500/month.

Once your base UC entitlement increases to £1500/month or more either through uprating and/or change in circumstances, the TP element would disappear as your UC is now more that the legacy benefit amount you were receiving before migration so has served it's purpose.

Does that help answer your question?

Jamjam232

Hi NedS,

Thank you for your kind response.

I understand about the decrease due to uprating. If I go by what you said in your last paragraph, if I take my own example of the award of £424.90 Standard allowance and £673 Housing this comes to £1097, so more than my tax credits per month of £766 a month. Unless you mean the Standard Allowance compared with tax credits in comparison?

Sorry to sound so green.

kaMelo

Although it looks like you currently receive more than you used to get on tax credits, UC contains a housing element so you also need to include any housing benefit you used to receive when claiming tax credits when comparing.

Jamjam232

Good afternoon, I have a bit of query regarding my Universal Credit. As above I get Transitional Protection. My non dependant daughter who has never been a child on my claim and receives PIP has turned 21 recently. Universal Credit are takiing a non dependant deduction from my award of £96.55. Citizens Advice Bureau told me today that this is indeed wrong by the DWP and have already spoken to Universal Credit about it, as well as me adding a journal entry and wrote it as a Mandatory Reconsideration type message.

My query is, if eventually they reinstate my money as a revision, and error on their part, would this mean I would have so many months(depending on how long it takes to sort out) of Transitional Protection reduced by the same amount? I am just concerned that my Transitional Protection would be eroded through no fault of my own, when the non dependant deduction is removed thereby increasing my Universal Credit but then reducing my Transitional Protection.. I read on the CPAG website that this should not happen, as it would make the claimant worse off through no fault of their own but Universal Credit error.

Has anyone experienced anything like this?

NedS

You are correct, there should be no deduction if the non-dependant is in receipt of PIP.

This should not affect your TP. Once the issue has been fixed, they will recalculate the award for the affected months and pay you any underpayment that has occurred as a result of the error.

The way it works is at the end of each AP when the UC system calculates your award, it should check a central DWP database called CIS and see that your declared non-dependant daughter is in receipt of PIP, and then should not apply the non-dependant deduction to your housing element.

Sometimes, for whatever reason, the CIS database may fail to return a match for the non-dependant so the system is unable to determine that they are in receipt of PIP. This can occur if you've entered their details differently on your UC claim to that are held on CIS - for example if one of them has a misspelt name or one has a middle name and the other omits the middle name. Computers are not always very intelligent - in this case they are simply looking for an exact match, and if there's any mismatch then it simply returns that no PIP claim found, hence you see the non-dependant deduction to your housing element. Hopefully the Case Manager is savvy and can figure out the cause and fix it, or advise you how to fix it if the error is what you have entered on your claim. Other times it can be caused where someone's PIP has recently expired (or been suspended) and you were unaware. Maybe they didn't reapply to renew and didn't tell you. Whatever the reason, the technical cause is that the UC system was unable to confirm the non-dependant was in receipt of PIP at the end of the AP.