SMART PARKING PARKING CHARGE: ADVICE SOUGHT

cooldude255220

https://forums.moneysavingexpert.com/discussion/comment/82071876#Comment_82071876

Glad to see another IAS appeal conceded using my draft!

Umkomaas

Well done, although this isn’t a case of the IAS finding against their paymasters, it’s Smart not having the ability to defend their charge - intellectually or cojones - taking the easy route out by running away. Cowards.

But the CMA will soon be on their tail, if they’re not already in their crosshairs! 🏹

GrandadTrain

On 18th April 2026 I was driving along the A38 in company with my wife. We were just south of Derby. We were traveling from East Yorkshire and had been in the car nearly 2 hours. We needed a comfort break and having stopped there before, we pulled off the road at the OK Diner. Our intention was to buy some refreshments there and use the facilities. Having pulled onto the car park we realised the restaurant wasn't open. So we considered where we could then travel to and left. At the beginning of May I received a parking charge letter from Smart Parking giving the times of arrival as 07:42 and departure as 07:48 a total of 6 minutes. The usual charge of £100 was applied with a deduction if the charge was paid within 28 days. I appealed to the company, they carried out an investigation and upheld their charge.

Should I be paying this as I believe there is a consideration time applied before the charge is allowed

Gr1pr

At @GrandadTrain , please start a new thread about your case

No you should not be paying