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Intelligent Finance have my money but how can i get it?

dinkysarah
dinkysarah Posts: 6 Forumite
Sixth Anniversary First Post
edited 14 May at 3:36PM in ISAs & tax-free savings

Many years ago i had a current account and an ISA with Intelligent Finance. The current account has been closed for years but the ISA worth around 12k was still with them. I wanted to take the money out but I saw on MSE today that IF no longer exist and according to this site, if you had an ISA they would have sent you a cheque. Problem is i moved from the address they had for me back in 2009. Their website says all accounts have now moved to Bank of Scotland so i phoned them and gave them all my account numbers sort codes plan numbers etc but they have no record and couldn't offer any advice on where i can go to get my money. Any ideas?

Comments

  • GrumpyDil
    GrumpyDil Posts: 2,288 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker

    Not recommending this particular site but they come up as an option to search for old accounts

    https://www.mylostaccount.org.uk/

    Alternatively you could try raising a formal complaint with BoS about their inability to trace an account that used to sit with IF as that would at least give you some traction.

  • brewerdave
    brewerdave Posts: 9,000 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    My daughter was in a very similar situation recently with an old IF account. Initially she got the same response from BOS but she persisted and FINALLY , customer services traced the account.

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